Admn & General - Director of Human Resources

OTH Hotels Resorts•Philadelphia, PA

About The Position

At OTH Hotels Resorts, we believe that genuine hospitality doesn’t follow a script, it comes from people who care deeply about people. As our Human Resources Director, you are more than a policy expert, you are a culture architect, a trusted partner to leadership, and a champion for every team member’s experience.

Requirements

A seasoned HR leader with a passion for hospitality and creating environments where people thrive.
Skilled in both strategic thinking and hands-on execution, with a strong understanding of HR best practices.
A relationship builder who can connect with all levels of the organization—from hourly team members to executive leaders.
Adept at navigating change with professionalism, transparency, and empathy.
Expert in federal and state employment laws, compliance requirements, and HR technology systems.
Able to maintain confidentiality and handle sensitive situations with discretion.
Bachelor’s degree in Human Resources, Business Administration, or related field required;
Minimum 5 years of progressive HR experience, with at least 3 years in a senior leadership role, ideally within hospitality.

Nice To Haves

HR certification (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred.

Responsibilities

Serve as the strategic HR leader, aligning people initiatives with overall business goals and the OTH Hotels Resorts vision.
Lead all aspects of HR operations including recruiting, onboarding, training, performance management, employee relations, benefits, payroll compliance, and workplace safety.
Partner with property leaders to foster a culture of inclusion, accountability, and engagement that reflects our brand values.
Oversee talent acquisition strategies to attract top hospitality professionals and ensure a smooth candidate-to-team-member experience.
Develop and implement training and career development programs that encourage growth, retention, and internal promotion.
Provide guidance on complex employee relations matters, ensuring fair, consistent, and legally compliant practices.
Lead benefits administration and open enrollment processes while monitoring competitive offerings to support retention.
Ensure compliance with all federal, state, and local labor laws as well as company policies and brand standards.
Oversee HR metrics, reporting, and analytics to drive informed decision-making and continuous improvement.
Serve as a trusted advisor to executive leadership on organizational development, workforce planning, and change management.
Represent the company’s culture and values at industry events, brand meetings, and community initiatives.