Director of Human Resources

AKIRAChicago, IL
14d$110,000 - $150,000Hybrid

About The Position

AKIRA is hiring a Director of Human Resources to lead all HR operations for a high-volume, multi-state retail organization of 1,000+ employees across stores, warehouses, and corporate offices. This is a senior leadership role for a hands-on HR executive who knows retail inside and out and can scale systems, teams, and culture in a growing environment. This role requires deep, hands-on retail HR leadership experience supporting large, multi-unit operations. Candidates must have experience managing HR across 40 or more retail locations. Experience limited to supporting a single store or a small number of locations is not aligned with the scope of this role. This is not a desk-only HR job. This is an in-office, field-facing, operations-driven leadership role inside a fast-moving fashion brand. You will shape the future of AKIRA's people strategy and directly impact store performance, retention, and culture.

Requirements

  • Bachelor's degree in HR, Business, or related field (HR certification a plus)
  • 10+ years of progressive HR leadership experience
  • 5+ years leading HR for a large, multi-unit retail organization (40+ locations required)
  • Proven experience supporting store managers, district leaders, and large hourly workforces
  • Strong background in payroll operations, compliance, and employee relations
  • Deep knowledge of federal and multi-state employment law
  • Expert-level experience with HRIS and ATS platforms
  • Proven ability to scale HR systems in a high-growth retail business
  • Strong executive presence with a hands-on leadership style

Responsibilities

  • Lead and scale HR operations for 1,000+ employees across retail, distribution, and corporate teams
  • Serve as the top HR partner to executive leadership on workforce planning, performance, and organizational growth
  • Own retail recruiting strategy for store leadership, field teams, and warehouse operations
  • Oversee payroll, benefits, workers' comp, and leave administration
  • Drive compliance across multi-state employment laws
  • Lead employee relations, investigations, corrective action, and terminations
  • Design and execute training, leadership development, and retention programs for retail leaders
  • Manage HRIS, ATS, and reporting systems (iSolved, ADP, or similar)
  • Build and strengthen company culture, engagement, and DEIB initiatives
  • Develop policies and processes that support fast-paced retail operations

Benefits

  • Medical, dental, vision, life, disability
  • 401(k), FSA/HSA, transit benefits
  • Generous employee discount
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