Director of Human Resources

World Food Program USA•Washington, DC

20d

About The Position

The Director, Human Resources provides strategic and operational leadership for the organization’s human resources function in support of WFP USA’s mission, values, and commitment to stewardship. Reporting to the Senior Director of Human Resources, this role oversees day-to-day HR operations and supervises an HR Generalist to ensure consistent, compliant, and equitable people practices across the organization. Working closely with the Senior Director, HR, the Director manages core HR functions including employee benefits and retirement plan administration, compensation programs, employee relations, performance management, recruitment, HR systems oversight, policy implementation, and compliance with employment laws and regulations. The Director also interacts with and supports other senior leadership including the COO/CFO and CEO.

Requirements

Bachelor's degree in human resources, business administration, or a related field or equivalent professional experience
At least ten (10) years of demonstrated HR experience across core HR functions, including benefits, compensation, employee relations, recruitment, and compliance
At least four (4) years’ experience supervising or leading HR staff
Strong working knowledge of employment laws and HR best practices
Sound judgment, strong problem-solving skills, and high attention to detail
Client centric, service-oriented HR philosophy with a high level of professionalism and discretion
Excellent written and verbal communication skills

Nice To Haves

SHRMCP, SHRMSCP, SPHR, or similar professional certification
Experience in a nonprofit or mission driven organization
Experience working closely with senior leadership and finance partners

Responsibilities

HR Leadership & Team Management Provide day-to-day leadership, supervision, and professional development support to the HR Generalist
Assign, review, and oversee HR operational work to ensure accuracy, consistency, compliance and accountability
Foster a collaborative, inclusive and service-oriented HR function that supports staff, managers, and leadership
Benefits, Retirement & Compensation Administration Lead the administration, communication, and governance of all organization sponsored benefit programs, including health, welfare, and retirement plans
Serve as the primary HR lead for retirement and deferred compensation plans, including coordination of annual data submissions, compliance reporting, and vendor communications
Oversee annual benefits renewals, open enrollment processes, invoice reconciliation, and COBRA administration
Manage and administer compensation programs, including salary structures, equity reviews, and offer recommendations, in partnership with the Senior Director, HR and Finance
Support compensation benchmarking and internal pay alignment to ensure fairness, competitiveness, and fiscal stewardship
Respond to and resolve employee benefits and compensation inquiries with professionalism and discretion
HRIS Oversight & Data Integrity Oversee the organization’s HRIS (Paycom), ensuring accurate data management across employee records, benefits, compensation, recruitment, and performance modules
Ensure HRIS processes support compliance, reporting, and operational efficiency
Partner with Finance and leadership to ensure HR data integrity and alignment across systems
Employee Relations & Performance Management Partner with senior management to provide guidance, coaching, and resolution on employee relations matters, including performance concerns, discipline, grievances, absenteeism, and conflict resolution
Oversee performance evaluation and management processes, ensuring consistency, clarity, and alignment with organizational values
Promote inclusive, equitable, respectful, and mission aligned application of HR policies and practices
Recruitment, Onboarding & Offboarding Manage and oversee recruitment consultant and processes in collaboration with hiring managers, ensuring equitable and inclusive hiring practices and to promote and support a diverse workforce
Oversee onboarding and offboarding processes, including preparation of offer letters, and separation documentation
Ensure a positive and consistent employee experience throughout the employment lifecycle
Compliance, Policy & Stewardship Ensure compliance with all applicable federal, state, and local employment laws and regulations
Monitor changes in employment, benefits, and compensation legislation and advise Senior Director, HR on required actions
Annually review, update, and implement the organization’s employee handbook and HR policies
Maintain accurate HR documentation and records to support audits, filings, and external reviews