Director of HR Operations and HRIS

Phoenix Children's Hospital•Phoenix, AZ

38d

About The Position

The Director of HR Operations and HRIS provides strategic and operational leadership over all HR administrative processes, systems, and data integrity. This role ensures that HR operations function seamlessly - enabling our caregivers and staff to focus on delivering world-class pediatric care. The Director partners closely with HR leaders, IT, Finance, and clinical departments to create efficient, data-driven, and compliant workforce management practices across the organization.

Responsibilities

Oversees all HR operational processes, including position management, employee lifecycle transactions, and HR data governance.
Standardizes and streamlines workflows across HR teams (Talent Acquisition, Total Rewards, Employee Relations, Learning & Development).
Monitors HR service performance and deliver timely, accurate results aligned with organizational goals.
Collaborates with Finance and IT to ensure accurate payroll, budget alignment, and organizational hierarchy management.
Serves as the business owner for the HR technology ecosystem (e.g., Workday, Kronos).
Partners with IT to lead system optimization, configuration, and data integrity initiatives.
Drives adoption of digital HR solutions that simplify user experience and enhance self-service capabilities.
Oversees HR system security, workflows, and release management within ERP governance standards.
Leads a team of HR operations and HRIS professionals, fostering a culture of service, learning, and continuous improvement.
Partners cross-functionally with HR, IT, and Finance leaders to align process design with enterprise objectives.
Represents HR in enterprise governance forums and operational councils.
Leads the design of HR dashboards and analytics to support workforce planning, turnover reduction, and operational insights.
Partners with the Enterprise Analytics team to align HR metrics with system-wide performance indicators.
Builds a culture of data accuracy and accountability throughout HR processes.
Ensures compliance with employment laws, internal audit standards, and data privacy regulations (including HIPAA).
Manages HR documentation, access controls, and system audits in partnership with IT and Compliance.
Performs miscellaneous job related duties as requested.