Director of Health Services

MBK Senior Living
14dOnsite

About The Position

Our stunning Reserve at Thousand Oaks community is looking for a Director of Health Services to join our amazing team of senior living heroes! Shift: Monday - Friday (9:00am - 5:30pm) Job Summary: The Director of Health Services (DHS) embodies Yoi Shigoto, the good work, by leading the overall implementation of health and wellness services in the community. The DHS serves as a liaison with families, hospital personnel, physicians, community organizations, and other related service agencies to provide quality care to MBK Senior Living residents. The DHS is incredibly important for setting the stage for MBK Senior Living as the senior living provider of choice. Additionally, the DHS is responsible for hiring, training, managing, and leading a care team that is capable of providing superior care, while maintaining the physical, psychological and emotional wellness of residents, and in accordance with MBK’s core values. The independence, dignity, autonomy, and purpose needs of residents will be integrated into the plan of care as written and directed by the DHS. Residents and their loved ones will be included as partners in the development of individualized service plans.

Requirements

  • Certified RN, LPN, or LVN is essential or 2 years of full-time college attendance
  • Must have completed all of the required specialized Nursing coursework for certification as an RN, LPN or LVN
  • Must adhere to all requirements to have and maintain license including CEU completion and timely renewal
  • Prior related work experience functioning in a similar assisted living management role, within a similar industry/work environment is essential
  • Prior management or supervisory experience is required
  • Current First Aid Certification is required
  • Must complete Background clearances (as required by government regulations)
  • Must complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
  • Valid class of driver’s license required by state for vehicle/van(s) capacity and valid insurance
  • Must have solid pc skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines)
  • Excellent communication skills are required
  • including the ability to speak, write and read English
  • Must have basic math skills (addition, subtraction and multiplication) as required for personnel actions, budget and other financial responsibilities
  • Must possess the ability to make independent decisions when circumstances warrant such action, and to remain calm during stressful or emergency situations
  • Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests
  • Must maintain a neat and organized work environment to promote safe coordination of resident care
  • Must have a valid driver’s license for the state hired in and reliable transportation for potential resident assessments

Nice To Haves

  • Bachelor’s Degree in Nursing, Human Services or Health Care field is highly desirable

Responsibilities

  • Conduct and coordinate potential resident assessments in accordance with current rules, regulations, and community policies and procedures that govern resident assessment
  • Draft initial service plans for new residents; review with responsible parties and Executive Director
  • Conduct routinely scheduled re-assessments, and change of condition assessments, produce revised service plans, provide to responsible party and obtain signature
  • Ensure continuity of residents’ total wellness by developing methods for the coordination of health and wellness services with other resident services
  • Develop and maintain good working relationships and effective communication with all family and service providers
  • Direct and assign these to the memory care director as appropriate and if applicable for residents residing in the connections for living neighborhood
  • Meet regularly with the director of wellness programming and memory care director/wellness program coordinator to ensure that a robust array of program offerings are in place to support the best wellness outcomes for all residents
  • Meet regularly with the executive chef to ensure that resident special diets are followed and up-to-date, and that a variety of nutritious meals and snacks are offered to promote the best nutritional wellness of all residents participate in community Continuous Quality Improvement (CQI) implementation and evaluation
  • Coordinate and facilitate weekly interdisciplinary roundtable (resident service plan quality assurance) discussions, including department heads and outside providers as needed (based on resident needs)
  • Oversee implementation and maintenance of health and wellness databases and systems including but not limited to: wanderguard, electronic MAR, eHR system, electronic check-in system, pager system
  • Collaborate with director of environmental services to ensure best safety practices for the community including disaster preparedness, infection control protocols and resident elopement drills
  • Include regional director of wellness programming as a resource for family support – integrate MBK Together into educational offerings for families, team and residents
  • Recruit, interview, hire, manage, schedule, motivate, coach, train, evaluate and supervise department staff in accordance with community policies, procedures and established budgets
  • Perform all administrative duties accurately and timely including expense reporting, submission of invoices, team member evaluations, necessary forms, reports, evaluations, studies, surveys, resident records, assessments, care profiles, etc.
  • Coordinate prescription orders with doctors’ offices, as well as pharmacy delivery of medications
  • Responsible for the overall safety, health and wellness of all residents
  • Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers
  • Key management member acting as Manager on Duty when necessary
  • Attend all regional and required department head meetings and trainings including monthly wellness meet-ups
  • Perform other job duties or special projects as assigned/requested by the Executive Director
  • Collaborate with Allen Flores Group (AFG) nurse case manager and regional director of health and wellness to ensure compliance with MBK policy and procedure and State Regulatory Guidelines
  • Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies and procedures
  • Understand and comply with all Federal, State, and local regulations, and all company policies and procedures concerning the department
  • Display tact and friendliness when dealing with residents, Team Members and guests
  • Promote and lead with a spirit of teamwork and open communication in accordance with the MBK principles and core values
  • Assist Executive Director in completing an annual budget
  • Possess the ability and desire to minimize waste and misuse of supplies/equipment

Benefits

  • Impacting lives and building lasting relationships
  • Executing exceptional signature programs in dining, fitness, wellness, and care
  • A supportive community team that encourages personal and professional growth and celebrates your success
  • A fun-filled, energetic environment that's centered in hospitality and high-quality service
  • Competitive salaries
  • Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
  • Education loan assistance & scholarships
  • Financial and legal services
  • Team Member discounts
  • Health and Wellness resources
  • Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
  • Childcare and eldercare assistance
  • Flexible spending accounts
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