Director of Growth

DEPT®San Francisco, CA
14hHybrid

About The Position

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sht done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. We’re a specialist team at the intersection of cost, speed, and quality - leading our clients into a pioneering future. We’re an agile interconnected global team partnering with the most ambitious enterprise clients, solving their content delivery challenges through implementing complex processes powered by industry leading proprietary technology. We are seeking an experienced and motivated individual to join our team as a Director of Growth, focusing on developing opportunities for our DEPT® Studios service line. In this role, you will be responsible for leading the pitch process for new business leads in the North American market, developing executive-level relationships with clients, and collaborating with Studios’ team leadership to enhance our company's positioning. As part of the DEPT® Studios team, you will be responsible for driving revenue growth by identifying and acquiring new clients that are a fit with our commercial offering. You will be adept at presenting and selling in our capabilities, including content production at scale, creative automation, testing and optimization, and unlocking revenue growth for enterprise brands. A successful candidate will have expertise with the Adobe platform and be able to sell in Adobe products and services to potential clients. To be successful in this role, it is imperative to have a curious, commercially focused mind. You must have a broad understanding of a range of industry verticals and the ability to develop go-to-market strategies demonstrating DEPT® Studios capabilities. A broad understanding of the entire agency sales funnel— from brand building, to performance tactics, to business development to sales— is important in this role, though primarily the role will be judged on bottom funnel performance, that is to say close rates and sales revenue generation. You must be able to quickly build trust and rapport, ask the right questions, and bring a strategic approach to selling agency solutions. An entrepreneurial spirit with a bias for action and problem-solving is necessary to be successful in this role.

Requirements

  • 8+ years of agency sales, growth, or client services experience (or equivalent)
  • Experience selling agency services across a range of industries and verticals
  • Understanding of branding, creative, ecommerce, & engineering
  • Ability to collaborate with and lead cross-functional teams to conceptualize, design, and develop solutions that address client needs
  • Able to partner with clients to understand their growth needs and recommend solutions that add value to their business
  • Experienced in building relationships with C-suite executives (CTOs, CMOs, and CIOs) and business decision-makers
  • A self-starter attitude that thrives in a fast-paced environment.
  • Strong presentation skills, with the ability to effectively communicate complex ideas to clients and internal stakeholders.
  • Detail-oriented with the ability to coordinate projects across multiple teams and functions

Responsibilities

  • Lead pitch process for North America market including building pitch timelines, writing pitch briefings, setting pitch win strategies, contributing content for new client proposals and tender documents.
  • Promote Adobe and DEPT® Studios’ strategic partnership to potential clients. Adobe and DEPT® co-developed Studios as the model for enterprise content operations on Adobe's platform. Showcasing how this strategic partnership can provide the best platform for our clients to scale is an essential aspect of this role.
  • Develop executive level relationships with clients that position DEPT® Studios as a strategic partner for current and future project / account work.
  • Collaborate with Studios leadership and other Growth teams within DEPT® to ensure that Studios’ differentiated positioning comes to life through case studies, PR, thought leadership content and other marketing material.
  • Contribute to the ongoing improvement of the business development process including qualification strategy, win strategy, pitch casting, usability and best practices in order to better win and deliver for clients, and enhance the DEPT® Studios customer experience.
  • Take on other duties and responsibilities as assigned.

Benefits

  • Healthcare, Dental, and Vision coverage
  • 401k plan, plus matching
  • PTO
  • Paid Company Holidays
  • Parental Leave
  • A competitive salary and variable compensation based on experience and equal pay policies
  • Hybrid working: you have the option of working from home and in the office and we have core working hours where you can choose your start and finish times to suit you
  • Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
  • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
  • Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
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