Director of Growth Operations

Compassus • Brentwood, TN

1d

About The Position

The Director of Growth Operations is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Director of Growth Operations promotes organizational growth by supporting Compassus' sales leadership teams and healthcare consultants with strategic recommendations/guidance, insightful analytics/reporting, and project management. This role requires a high capability for solving complex problems, working independently, and coordinating key stakeholders to drive company initiatives/projects. To enable this, s/he should be experienced and comfortable structuring and analyzing data, identifying key insights, and presenting recommendations compellingly.

Requirements

• Bachelor’s degree in Business Administration, Sales or Marketing, Data or Analytics, or related field required.
• Minimum of five (5) years of experience in consulting, sales/marketing, business analysis, or related field required.
• Demonstrated ability to leverage data/analytics to identify key insights, solve problems, and create compelling reports/visualizations required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications required.
• Ability to understand, read, write, and speak English.
• Exceptional critical thinking and problem-solving skills required.
• A high degree of self-management with a demonstrated ability to drive multiple projects from inception through to completion on clearly defined timelines required.
• Ability to work in agile or less structured environments.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, or scheduled form.
• Ability to conceive of innovative solutions and provide recommendations to senior leadership.
• Ability to assess trends and anticipate issues, identify any gaps, establish and analyze facts, diagnose the root cause of the problem, generate potential innovative solutions, develop an action plan, and execute.
• Ability to distill strategic ideas down to their practical business application.
• Ability to think critically about a problem and come up with solutions.
• Proficiency in Microsoft Office Suite.
• Expert in Excel usage including VLOOKUP’s, IF statements, and other standard functions; other important areas with Excel include pivot tables, linking data, and producing charts/graphs.
• Experience with data tables and data visualization.
• Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds.
• Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• MBA or other advanced degree preferred.
• Experience with and/or knowledge of healthcare industry preferred.
• Experience with analytical platforms (e.g. Alteryx, Tableau, etc.) preferred.

Responsibilities

• Applies structured thinking to complex problem-solving; identifies root-causes and optimal paths forward; challenges the status quo and shares point of view to help drive optimal results.
• Develops data-driven recommendations and stories for various audiences; presents recommendations in a clear, compelling manner.
• Builds trusting relationships with key stakeholders with a partnership mindset; works collaboratively to drive alignment and obtain buy-in.
• Creates clear project plans and manages multiple priorities to meet key deadlines; maintains high degree of organization; keeps track of detail and nuance within large programs.
• Develops metrics to analyze, assess, and determine opportunity using data; develops and maintains reporting tools with key organizational performance metrics.
• Demonstrates an entrepreneurial mindset; is flexible, agile, and shifts focus to critical business priorities; drives work independently and resourcefully.
• Performs other duties as assigned.

Benefits

• At Compassus, we care for our team members as much as we care for our patients and their families.
• Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual.
• Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.
• Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Director