Director of Group Sales
About The Position
What is in it for you: Excellent training with the opportunity to build a successful career Career development opportunities with national and international promotion opportunities Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues Exclusive Employee and Friends & Family Discounts Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform laundering Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision. Complimentary counseling, wellness sessions, financial and family planning through our Employee Assistance Program Access to our company-matched Defined Contribution Pension Plan (DCPP) Opportunity to develop your talent through coaching and our Leadership Mentoring Programs Opportunity to participate in our Leadership Incentive Program Sales incentive Plan Salary Range: $125,000 - $135,000 What you will be doing: Reporting to the Director of Comercial, responsibilities and essential job functions include but are not limited to the following: Provide strategic leadership to the sales team and mentor direct reports Assisting in the development of sales strategies and overseeing the execution of plans and tactics to increase direct revenue across all segments Ability to set goals and ensure that the team consistently deliver on goals that are set Work closely with the Director of Commercial and assist with the budget, marketing plans and special projects Analyze market trends and competitor activities to identify new business opportunities Ensure seamless communication between the sales team and other hotel departments Participate in industry events and networking opportunities to enhance the hotel's visibility Conduct site visits, sales trips, and FAM trips to promote hotel products and services Assist in recruiting, selecting, and training new sales team members Handle high-level client negotiations and resolve complex customer issues Strong knowledge of the Group segment (primary) Transient, Tour and BT markets (secondary) Work closely with the Fairmont Global Sales team and leverage all corporate resources Fairmont Experience Preferred Strong Technical Knowledge
Requirements
- Proficiency in organizational planning, implementation and the ability to successfully manage multiple projects simultaneously
- Minimum of five years hotel sales management experience preferred
- Bachelor’s Degree and/or Hotel Management Degree preferred
- Must be results oriented with ability to be flexible
- Ability to understand and interpret financial data
- Positive attitude and supportive, team based approach towards the attainment of the hotel's goals
- Ability to travel and work flexible hours and days
- Working knowledge of Microsoft Office Suite of products
Nice To Haves
- Fairmont Experience Preferred
- Strong Technical Knowledge
- Working knowledge of Opera Sales & Catering a plus
Responsibilities
- Provide strategic leadership to the sales team and mentor direct reports
- Assisting in the development of sales strategies and overseeing the execution of plans and tactics to increase direct revenue across all segments
- Ability to set goals and ensure that the team consistently deliver on goals that are set
- Work closely with the Director of Commercial and assist with the budget, marketing plans and special projects
- Analyze market trends and competitor activities to identify new business opportunities
- Ensure seamless communication between the sales team and other hotel departments
- Participate in industry events and networking opportunities to enhance the hotel's visibility
- Conduct site visits, sales trips, and FAM trips to promote hotel products and services
- Assist in recruiting, selecting, and training new sales team members
- Handle high-level client negotiations and resolve complex customer issues
- Strong knowledge of the Group segment (primary) Transient, Tour and BT markets (secondary)
- Work closely with the Fairmont Global Sales team and leverage all corporate resources
Benefits
- Excellent training with the opportunity to build a successful career
- Career development opportunities with national and international promotion opportunities
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
- Exclusive Employee and Friends & Family Discounts
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision.
- Complimentary counseling, wellness sessions, financial and family planning through our Employee Assistance Program
- Access to our company-matched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Opportunity to participate in our Leadership Incentive Program
- Sales incentive Plan
- complimentary upgrades
- extended stays
- discounted stays across Fairmont & Raffles properties
- special dining and wellness discounts
- added luxuries to enhance your experience
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What This Job Offers
Job Type
Full-time
Career Level
Manager
