Director of Golf

Discovery Land Company•Kalispell, MT

About The Position

“Project Name” is seeking a Director of Golf to join the Golf Operations Department. The Director of Golf will oversee oversee the management and performance of all golf operations, including the golf shop, golf range, golf services areas and golf car operation including supervision of the head golf professional. The position will promote an exceptional "golf experience," and provide excellent services and programs for all patrons. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Requirements

Maintain PGA of America membership in good standing in an active classification.
Experience coaching and mentoring other team members.
Collaboration - regularly works with other departments or projects and works well in a team environment.
Results Driven - getting things done in a timely manner with accuracy while staying calm and focused in the busiest of times. Unafraid of hard work.
Communication - verbal and written in English required.
Innovation - desire to learn and improve.
Talent Management - assess and manage the skills and talent on the team for continuous improvement.
Strategic thinking.
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
Ability to work in a team environment.
Ability to stay calm and focused during the busiest of times.
Ability to read, write, speak, and understand English; additional languages preferred.
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Responsibilities

Establish golf operations personnel policies and ensure proper hiring, training, supervising, personal development, and corrective action in accordance with fair labor standards, safety and established corporate policies.
Oversee the development of operating procedures and training protocol for the golf operation.
Oversee and manage the Golf Professional(s) and all golf department staff.
Schedules and chairs regular staff meetings focused on members, operations, service initiatives, round/revenue growth, cost containment and continuous improvement.
Attends as invited committee/staff/public meetings representing the Club.
Develop/coordinate the development of annual business plans for the golf operation.
Coordinate and ensure all written correspondence, reporting, newsletters, and communications for the golf operation.
Coordinate plans with fellow department heads to ensure quality, coordinated service throughout club (F&B, Member Service, Residential Service, OP, GCM, Security, etc.)
Meet, greet, and welcome prospective members and guests, act as an extension of the sales and marketing staff.
Enforce all rules and regulations governing golf course usage.
Develop and oversee an innovative tournament schedule and golf activities program that services all member segments.
Develop and oversee golf instruction, clinics, golf schools, and player development programs for all member segments.
Develop and oversee a profitable retail merchandise concession that is consistent with member/guest demographics and needs.
Oversee golf marketing initiatives including all promotional materials, play recruitment, yield management, golf packages, and outside events plus the promotion of new golf memberships (where applicable)
Oversee all fiscal areas and performance for the golf operations including planning, budgeting, forecasting, monitoring, and correction.
Establish sales goals and forecasts for all golf programs and services; generate, monitor and analyze reports.
Maintain a close working relationship with the Director of Agronomy and Golf Course Superintendent.
Play golf with members/guests of all skill levels as time and duties permit.
Oversee and enforce golf operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory and resources.
Represent the Club at local, sectional, and national golf events including select major championships, as approved in advance.