Director of Food and Beverage

Sand & Sea•Santa Monica, CA

3h•$115,000 - $120,000

About The Position

The Director of Food & Beverage is responsible for directing and organizing the activities of the department to maintain high standards of food and beverage quality, service, and merchandising to maximize profits and top-line sales. This position will manage the Shoreside Restaurant and Bar, Room Service, Banquets, and the oversight of the Culinary Department while ensuring that the team members are responsible for championing the company’s mission, core values, and holistic business model, promoting diversity, and fostering a fair and compassionate work environment.

Requirements

5+ years of experience in a senior management leadership role in an upscale hotel or a high-end restaurant.
Hotel management experience is required. Bi-lingual English/Spanish is helpful.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Experience in Toast and Opera would be helpful.
Valid driver's license from the applicable state.
Excellent verbal, written and interpersonal skills, and ability to professionally work with ownership, management and staff personnel.
Maintain professional and cooperative working relationships with management and staff, vendors and the public.
Excellent organizational and planning skills to manage multiple projects and the ability to meet tight deadlines in this fast-paced work environment.
Inventory cost control experience
TIPS certification

Nice To Haves

Bi-lingual English/Spanish is helpful.
Experience in Toast and Opera would be helpful.

Responsibilities

Be professional, highly visible and hands-on in all areas of the Food and Beverage operations.
Plan, direct, communicate, assign and delegate responsibilities, as needed.
Respond to all guest requests, issues and complaints. Follow up to ensure guest satisfaction.
Motivate, coach and counsel all Food & Beverage personnel according to Shore Hotel SOPs, policies and procedures.
Develop employee morale and ensure training for all F&B team members.
Attend all required intra and inter departmental meetings.
Review/monitor staff's work hours for payroll compilation and submit to accounting on a timely basis or as required.
Meet and exceed food and beverage revenue targets in all areas.
Prepare (or oversee) team members’ work schedules according to business forecast, payroll budget guidelines, and productivity requirements.
Continually monitor all daily sales, ordering, par levels and costs for all outlets.
Analyze reports and communicate information to staff and appropriate departments.
Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
Ensure that all staff greet and welcome all guests
Ensure implementation of all Shore Hotel policies and house rules. Understand hospitality terms.
Operate radios efficiently and professionally in communicating with hotel staff, while ensuring the proper use of radio etiquette within the department.
Ensure that employees are always attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
Ensure a neat, clean and safe working environment
Will manage all departmental issues, complaints as well as working with Human Resources for any disciplinary actions suspensions and terminations.
Complete special projects as directed or assigned by the General Manager.
Establish and maintain inventory control system.
Conduct meetings according to Shore Hotel standards as required by management.