Director of Faculty Affairs

St. Jude Children's Research Hospital•Memphis, TN

17d

About The Position

The Office of Faculty Affairs at St. Jude is dedicated to serving the academic needs of St. Jude Children’s Research Hospital faculty through direct support and guidance as well as providing tools and resources. We work collaboratively with academic departments and institutional partners to ensure faculty receive the structure and services they need to excel. The Director of Faculty Affairs plays a pivotal role in this mission, providing strategic and operational oversight for faculty-related processes across the institution, promoting compliance and consistency, and fostering a seamless, high quality experience for faculty and stakeholders alike.

Requirements

Exceptional Attention to Detail & Operational Rigor Proven ability to manage complex, highly detailed processes with accuracy, consistency, and accountability, including documentation, tracking, and executive-level reporting.
Strong People Leadership & Supervision Skills Demonstrated experience supervising and developing early- to mid-career professionals, providing clear direction, task prioritization, and decision-making support in a structured, deadline-driven environment.
Policy, Process, & Compliance Expertise Experience developing, interpreting, and operating within formal policies and procedures, with comfort applying standards consistently.
Strong Interpersonal & Communication Skills Ability to communicate complex information clearly, diplomatically, and professionally while building productive relationships across leadership, faculty, and institutional partners.
Systems & Enterprise Technology Experience Experience working within complex enterprise systems (e.g., Workday or similar platforms), with the ability to understand how systems drive process, behavior, and organizational change.
Bachelor's or Master's degree.
10+ years of related experience.
Progressive years of experience in a business-facing Program Management role, with substantial consulting leadership & program implementation experience.
Demonstrated experience managing/ overseeing/ leading multiple/large/complex program(s) keeping the impact on/ needs of customer in mind.
Demonstrated experience in strategic planning, prioritizing of programs and defining approaches for implementation.
Significant experience in risk management, issue resolution, resource management, and financial tracking across multiple programs.
Significant experience in operational management, and budget planning & management through multiple diverse program teams.
Experience building systems/tools/processes to leverage program synergies and drive continuous improvement in quality and consistency of programs.
Experience managing program managers/ teams with direct reporting.
Proven performance in earlier role/comparable role.

Responsibilities

Execute and guide processes throughout the faculty lifecycle, including faculty recruitment, relocation, compensation, onboarding, appointments, and separation.
Works with the faculty affairs team and institutional partners to ensure smooth workflows for faculty processes and identification of potential improvement opportunities.
Maintain, review, and update faculty-related policies and procedures to ensure accuracy, compliance, and alignment with institutional practices.
Serves as the primary subject matter expert for faculty policies, providing consultation and guidance to institutional leaders, departments, and partners.
Represent faculty processes in cross‑functional initiatives, ensuring faculty needs are integrated into system implementations, workflow updates, and institutional projects.
Partner with internal stakeholders, including HR, senior leadership, and operational teams to ensure faculty considerations are integrated into broader organizational initiatives.
Identify opportunities to streamline workflows, improve service delivery, and address process deviations driven by institutional complexity or competing priorities.
Develop and manage the Faculty Affairs budget, including forecasting and oversight of recruitment, operations, and programmatic expenses.
Lead, supervise, and develop the Faculty Affairs team.
Serve as a hands-on leader who actively supports day-to-day operations while building team capability, accountability, and professional growth.