Director of Facilities

Beacon Communities•Boston, MA

2d•$130,000 - $140,000

About The Position

Director of Facilities, Boston Corporate Office - Boston, MA General Statement of Duties: Provides strategic leadership, oversight, and technical expertise to maintenance teams across assigned properties through a collaborative and hands-on leadership approach. Manages a dynamic and fast-paced schedule, which may include regular overnight travel, to support property operations and team effectiveness.

Requirements

High school diploma or GED required.
Bachelor’s degree or certificate in facilities management, engineering, architecture, or related discipline preferred.
Minimum of five (5) years of progressively responsible experience in property maintenance, facilities management, or construction supervision.
Required certifications must be obtained and maintained, as applicable.
Demonstrated ability to lead, manage, and develop maintenance teams.
Proficiency with Excel, Yardi, and other relevant systems is required.
Strong organizational skills with the ability to manage competing priorities across multiple properties.
Excellent analytical and problem-solving skills with strong attention to detail and follow-through.
Working knowledge of plumbing, electrical, HVAC, and building systems.
Ability to perform effectively in a fast-paced environment and respond promptly to urgent matters and emergency situations.
Willingness and availability to provide on-call support as needed, including after-hours support, excluding approved leave.
A valid driver’s license is required.
Demonstrated commitment to teamwork, professionalism, collaboration, and confidentiality.
Ability to lift up to 50 pounds; climb ladders; work with arms raised overhead; stand or walk for extended periods; climb stairs; bend, stoop, and kneel; and perform tasks such as lifting equipment, moving appliances or furniture, and shoveling snow, as required.

Responsibilities

Provides advanced technical guidance and troubleshooting support to Regional Maintenance Directors and Maintenance Supervisors.
Serves as a subject matter expert to ensure consistent maintenance standards, regulatory compliance, and operational excellence across the portfolio.
Cultivates positive, professional, and collaborative relationships with residents, community partners, regulatory agencies, and internal stakeholders while actively promoting Beacon’s culture and values.
Ensure consistent enforcement of and compliance with company policies, procedures, and all applicable regulatory requirements.
Interact with residents and team members in a respectful, patient, and professional manner, always maintaining strict confidentiality of resident and applicant information.
Serves as a liaison between property management and the Massachusetts Department of Environmental Protection (MA DEP) for wastewater treatment plant (WWTP) compliance, as applicable.
Directly supports Sr. Mechanical Director with assigned projects.
Provides direct oversight and supervision of maintenance personnel and contractors, as needed, to ensure quality, safety, and adherence to standards.
Reviews, monitors, and analyzes key performance indicators (KPIs), including work orders, unit turns, and preventive maintenance metrics, to drive continuous improvement.
Conducts annual property inspections and prepares all required documentation and reports.
Conducts annual safety audits in accordance with company standards and applicable regulatory requirements.
Conducts annual vehicle audits for assigned properties and fleet assets.
Performs annual audits of preventive maintenance programs to ensure effectiveness, consistency, and compliance.
Leads strategic preparation for REAC/NSPIRE and other regulatory or agency inspections, including pre-inspection reviews and quality control inspections of completed work.
Develops, manages, and monitors maintenance operating budgets and capital improvement budgets to ensure fiscal responsibility and alignment with organizational priorities.
Prepares and administers contract documentation, including scopes of work, requests for proposals (RFPs), and certificates of insurance (COIs), and oversees the execution of capital improvement projects.
Coordinates and supports disaster response and recovery efforts at assigned properties.
Provides technical and operational support related to environmental hazards and remediation initiatives.
Supports the implementation of energy efficiency initiatives and utility cost-saving programs in collaboration with internal partners.
Collaborate with the Procurement team to secure bulk pricing and preferred vendor arrangements for supplies and services.
Leads maintenance-related activities associated with property acquisitions, transitions, and takeovers, including completion of all required takeover checklists.
Partners with Beacon Construction & Development (BCD) on new construction start-ups and actively participate in construction and turnover meetings.
Conducts inspections of new construction units, as required, to ensure readiness, quality, and compliance with established standards.
During the business day, adheres to Beacon values: Team Up, Shine Bright, Be Kind, Reach Higher, and Find Joy.