Director of Facilities

PENN Entertainment • Aurora, IL

7d • $95,000 - $100,000

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Responsible for directing the overall operations and staff of the Facilities department who oversee installation, maintenance and repair of HVAC, electrical and plumbing systems and water distribution . Develops, implements and manages operational goals and monitors achievements of performance and profit objectives . Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. Conducts a daily inspection of the property to ensure that it is clean, attractive and fully functional. Implements immediate remediation of problems. Schedules repair, maintenance and installation of machines, tools and equipment to ensure continuous operations. Works with outside vendors for cost effect solutions for repairs, upgrades, projects, etc. Develops, implements and monitors preventive maintenance programs in conjunction with maintenance staff. Oversees all sanitation processes and procedures including rodent and pest control. Acts as a liaison between Architects, Designers, Subcontractors, building officials and Executive Management on internal engineering projects. Inspects completed work for conformance to blueprints, specifications and quality standards. Directs landscaping activities as required. Develops plans to meet and serve expanding facility needs. Responsible for aspects of OSHA compliance at the facility. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals. Confers regularly with management and corporate quality control personnel to resolve maintenance problems and to recommend measures to improve operations and conditions of machines and equipment. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. Maintains strict confidentiality in all departmental and company matters.

Requirements

• Must be at least 21 years of age.
• Bachelor's degree ( B.A ./ B.S.) in electrical or mechanical engineeri ng (or related field) from four year college or university
• five to ten years related experience and/or training; or equivalent combination of education and experience.
• Prior leadership experience
• M ust have a working knowledge of Electrical, Plumbing, HVAC and Carpentry trades, along with knowledge of generators, fire pumps, and electrical switchgears; t rade license is preferred.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Must be proficient in Microsoft applications (Excel, Word , and Outlook ).
• Ability to add, subtract , multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to read, analyze , and interpret common scientific and technical journals, financial reports, and legal documents.
• Must be well organized and have strong communication skills.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Must be able to read and interpret plans and specifications.
• Ability to think critically and apply outcomes as necessary
• Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
• Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.
• While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear.
• Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
• The employee must re gularly lift and/or move up to 10 pounds, frequently lift and/or move up to 2 5 pounds, and occasionally lift and/or move up to 50 pounds , and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
• Ability to read and interpret documents i n English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in in English may also be .
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Responsibilities

• Responsible for directing the overall operations and staff of the Facilities department who oversee installation, maintenance and repair of HVAC, electrical and plumbing systems and water distribution
• Develops, implements and manages operational goals and monitors achievements of performance and profit objectives
• Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives.
• Reports budget concerns / deviations to the Executive Management / GM.
• Conducts a daily inspection of the property to ensure that it is clean, attractive and fully functional.
• Implements immediate remediation of problems.
• Schedules repair, maintenance and installation of machines, tools and equipment to ensure continuous operations.
• Works with outside vendors for cost effect solutions for repairs, upgrades, projects, etc.
• Develops, implements and monitors preventive maintenance programs in conjunction with maintenance staff.
• Oversees all sanitation processes and procedures including rodent and pest control.
• Acts as a liaison between Architects, Designers, Subcontractors, building officials and Executive Management on internal engineering projects.
• Inspects completed work for conformance to blueprints, specifications and quality standards.
• Directs landscaping activities as required.
• Develops plans to meet and serve expanding facility needs.
• Responsible for aspects of OSHA compliance at the facility.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the overall achievement of department customer service goals.
• Confers regularly with management and corporate quality control personnel to resolve maintenance problems and to recommend measures to improve operations and conditions of machines and equipment.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees