Director of Facilities (DIRFAC-01)

New Freedom's Career•Phoenix, AZ

About The Position

The Director of Facilities provides strategic and operational leadership for Maintenance, Housekeeping, and Grounds. This leader is accountable for safe, compliant, member/patient-ready buildings; disciplined budget and capital planning; and high-reliability execution through strong documentation, controls, and follow-through. The role owns the facilities work management system (CMMS/Monday.com or equivalent), ensures year-round survey readiness, and drives process improvement that measurably increases responsiveness, quality, and cost performance.

Responsibilities

  • Ensure all facilities across sites are safe, clean, compliant, and operationally ready, maintaining required documentation, inspections, and corrective actions in an audit-ready state.
  • Lead regulatory, compliance, and survey readiness efforts in partnership with Compliance and Safety, ensuring adherence to all applicable codes, standards, and local/state requirements.
  • Oversee critical building systems and compliance logs (e.g., HVAC, utilities, temperature monitoring), ensuring accuracy, timely reporting, and root-cause corrective actions when issues arise.
  • Manage and continuously improve the preventive maintenance program and facilities work management system (CMMS/Monday.com), prioritizing work orders to meet service levels and reduce backlog.
  • Develop and manage annual operating budgets and multi-year capital plans, maintaining real-time visibility into spending, forecasting, and variance management.
  • Deliver facilities projects on scope, schedule, and budget, enforcing change control, monitoring estimate-to-actual performance, and validating invoices against approved scope and costs.
  • Oversee vendor management and procurement processes, including competitive bidding, contract management, performance accountability, and conflict-of-interest safeguards.
  • Lead facilities operations teams, including staffing, training, and performance accountability, while partnering cross-functionally to minimize disruptions and drive consistent operational standards.
  • Performing additional duties as assigned to support our mission.

Benefits

  • Competitive pay
  • Enhanced health insurance
  • $0 Medical Plan available and other majority paid by company options
  • $0 primary care co-pay
  • $2,000 - $10,000 FREE Health Reimbursement Account (Plan Type Varies)
  • Flexible Spending Account- medical and dependent care options
  • Low-cost dental, vision, & supplemental coverage- to further support your health
  • Company-paid life insurance & short-term disability
  • Employee Assistance Program
  • Voluntary Pet Insurance
  • 401(k) with company match
  • Generous paid time off
  • Free meals, snacks, drinks, & gym access
  • Free onsite training & certifications
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