Director of Facilities & Stadium Operations

Capitol Broadcasting Company•Durham, NC

40d•Onsite

About The Position

The Director of Facilities & Stadium Operations is responsible for the overall maintenance, safety, cleanliness, and operational readiness of Durham Bulls Athletic Park. This position leads the Stadium Operations Department, including full-time staff, seasonal employees, contractors, and vendors, and ensures the facility meets all regulatory, safety, and event-related requirements. The Director manages budgets, oversees capital improvement projects, maintains infrastructure and equipment, and collaborates across departments to support a best-in-class experience for players, coaches, fans, partners, and all ballpark stakeholders.

Requirements

Bachelor's degree in engineering, project management, facilities management, sports management, or a related field; and at least five (5) years of facilities, grounds, or construction experience at a management level; or an equivalent combination of education and experience.
Minimum of 5 years of facilities and grounds maintenance or construction experience, preferably connected to sports venues, live entertainment, or large public facilities.
Minimum of 3 years in a managerial or supervisory role.
Demonstrated experience in event operations, project management, and vendor/contractor oversight.
Meticulous, process-driven self-starter with strong attention to detail and the ability to understand, follow, and improve operational workflows.
Strong understanding of safety regulations, emergency planning, and compliance standards.
Excellent communication, leadership, problem-solving, and organizational skills.

Nice To Haves

Experience with Building Management Systems (BMS) and/or Computerized Maintenance Management Systems (CMMS) preferred.
HVAC or HVAC/R Certification a plus.
Electrical license a plus.

Responsibilities

Lead and oversee the day-to-day operations of the stadium, including event setup and breakdown, general cleaning, facility appearance, and routine maintenance.
Manage repairs, custodial services, HVAC systems, field and grounds maintenance (in coordination with Field Operations), and overall facility readiness.
Establish, implement, and maintain stadium-wide general, regular, and preventive maintenance schedules for both in-season and off-season periods.
Ensure all mechanical, electrical, plumbing, and infrastructure systems operate safely and effectively.
Develop, maintain, and update all facility policies and procedures, including the Emergency Action Plan and Standard Operating Procedures.
Ensure compliance with all applicable federal, state, MiLB/MLB, and local regulations related to health, safety, building operations, and security.
Coordinate emergency preparedness and response activities in collaboration with contracted security staff and local authorities.
Maintain accurate records of inspections, permits, safety reports, and compliance documentation.
Collaborate with the Events Department to plan and prepare the stadium for baseball games, special events, concerts, and community activities.
Oversee event-day operations including seating bowl hosts, housekeeping, parking/transportation operations, security and Wool E. World.
Ensure all stadium spaces, equipment, and operational areas are properly staffed, prepared, and functioning for each event.
Lead planning, budgeting, and execution of capital improvement projects related to the stadium.
Oversee vendor and contractor relationships including, but not limited to, housekeeping, pest control, fire alarm/suppression, elevator services, waste management, and general maintenance service agreements.
Ensure work performed by contractors meets quality standards, timelines, and budgetary constraints.
Develop, manage, and adhere to the annual operating budget for stadium operations.
Track expenditures, forecast needs, and manage purchasing supplies, equipment, and services.
Maintain detailed event and project records throughout the year to produce an Annual Summary and Strategic Plan outlining achievements, challenges, and goals for the upcoming year.
Recruit, hire, train, schedule, and supervise full-time, part-time, and seasonal Stadium Operations staff.
Provide leadership that promotes a culture of safety, professionalism, and operational excellence.
Ensure staff are properly trained in emergency procedures, customer service, and stadium policies.
Utilize and maintain Building Management Systems (BMS) and Computerized Maintenance Management Systems (CMMS) for effective tracking and management of facility operations.
Monitor stadium technology systems as related to operations, including lighting controls, HVAC automation, and work-order systems.