DIRECTOR OF EXECUTIVE CONFERENCE SERVICES - Pipeli

Compass Group•Washington, DC

8d•$130,000 - $140,000

About The Position

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.Job SummaryReporting directly to the District Manager, the Director of Executive Conference Services is responsible for overseeing the daily operations of a corporate conference center account. This leadership role requires exceptional communication skills, the ability to manage multiple priorities, and a proven success in team leadership and client relationship management. The Director ensures the consistent delivery of high-quality service standards across all locations.

Nice To Haves

Bachelor’s degree, hospitality preferred
Ten years events/conference center experience, preferably in a corporate environment
Superior quantitative, oral and written communications and problem-solving/strategizing skills
Previous experience managing a budget
Conformity to the highest standards of personal integrity and ethical behavior
Desire to learn and grow with a top notch hospitality company

Responsibilities

Leads strategic direction for the account, ensuring operational excellence and a culture of elevated service across all touchpoints.
Cultivates strong relationships with the client, guests, and internal stakeholders, consistently delivering a personalized and high-touch experience.
Develops and empowers direct reports, fostering leadership and accountability to uphold premium service standards within their divisions.
Champions innovation and proactive problem-solving, driving continuous improvement and anticipating client needs.
Oversees all financial aspects of the account, including P&L management and budgeting, with a focus on operational efficiency and value delivery.
Manages daily operations with precision, ensuring consistency, attention to detail, and a seamless guest experience across all locations.