Director of Event Operations

Fastbreak AI•Charlotte, NC

21d•Onsite

About The Position

We’re looking for an outstanding Director of Event Operations to lead the planning, execution, and on-site activation strategy for all Fastbreak experiential brand events across the country. This person will own the operational engine behind our national network of tournaments, brand activations, and athlete–family engagement experiences. You'll ensure our sponsors shine, our events run flawlessly, and our teams in the field are set up for success every single weekend. Fastbreak is a rapidly growing leader in sports operations technology. Our products power professional sports leagues like the NBA, MLS, and NHL, as well as thousands of youth and amateur sports events nationwide. With the growth of our participant activation division, we are expanding our national event presence and are looking for a leader who knows how to get things done. You’ll collaborate closely with partnerships, product, and creative teams while you manage our on-site ambassadors and photographers. This role provides the right candidate with the opportunity to build and scale a national events operation as the company continues to grow.

Requirements

7+ years in event operations, experiential marketing, field marketing, sports event management, or sponsor activation.
Proven experience building and managing on-site programs across multiple markets.
Strong leadership capabilities with experience managing dispersed or freelance teams.
Highly organized and detail-oriented, with exceptional follow-through.
Customer-facing experience working with sponsors, event operators, or partners.
Ability to manage signage, production vendors, shipping logistics, and event materials.
Comfortable working in a fast-paced, high-accountability environment.
BA/BS required.
Must be able to work some weekends throughout the year.

Nice To Haves

Startup, small company and fast-growth experience is strongly preferred. We’re moving fast, and you’ll need to stay ahead of the game.

Responsibilities

Lead Fastbreak’s national event operations. Oversee all planning, logistics, staffing‌ and on-site execution for Fastbreak-powered events across the country.
Co-create event experiences with sponsors. Design field activation plans with each brand partner, like giveaways, engagement zones, content capture, signage, and other athlete–family experiences.
Identify and secure appropriate tournaments and sports events. Evaluate event fit, negotiate placement‌ and build monthly calendars aligned with sponsor goals and audience demographics.
Work directly with tournament and event operators. Promote sponsor presence, support pre-, during and post-event marketing‌ and ensure our activations fit seamlessly into each event environment.
Grow, manage, and develop a national freelance workforce. Hire, train, schedule, and oversee ambassadors, photographers, and content capture teams. Maintain quality expectations and operational readiness.
Produce on-site materials. Manage production of signage, tents, exhibits, backdrops, and activation kits. Maintain inventory, branding guidelines‌ and keep costs under budget.
Handle logistics and shipping. Coordinate weekly shipping of event materials to local ambassadors or directly to events, ensuring timely, accurate delivery.
Oversee weekly event reporting. Manage post-event metrics, recaps, and performance summaries for both event operators and sponsors. Provide actionable insights to improve outcomes.
Drive operational excellence. Create standard operating procedures, training guides, run-of-show plans‌ and quality controls to ensure consistent event execution nationwide.
Be a hands-on leader. This role requires a self-starter who can roll up their sleeves, solve problems quickly, motivate teams remotely, and keep many moving parts organized.