Director of Engineering, Digital Consumer Products
About The Position
Camping World is seeking a Director of Engineering, Digital Consumer Products to lead the development and delivery of a modern, scalable digital platform supporting the full lifecycle of RV ownership—from discovery and purchase to service and long-term engagement. You will oversee engineering teams responsible for building and scaling core customer-facing experiences including eCommerce, lead generation, trade-in workflows, and a customer ownership portal for managing RV service, tracking orders, and maintaining vehicle history. This is a hands-on leadership role requiring a balance of technical depth, organizational leadership, and strong cross-functional collaboration. You will lead teams, shape architecture, and drive execution against business-critical goals such as revenue growth, lead generation, and customer experience transformation.
Requirements
- 10+ years of experience in software engineering, with 5+ years in engineering leadership roles.
- Proven experience leading teams that build and scale consumer-facing digital products, particularly in eCommerce or digital platforms.
- Strong technical expertise in modern architectures (e.g., cloud-native systems, APIs, microservices, distributed systems).
- Experience delivering complex systems that support transactional workflows and high-traffic user experiences.
- Demonstrated ability to lead and develop engineering managers and high-performing teams.
- Strong collaboration skills and experience working closely with product management and cross-functional stakeholders.
Responsibilities
- Lead engineering teams responsible for delivering consumer-facing digital products across web and mobile experiences.
- Collaborate with the Director of Product Management to align on roadmaps, priorities, and trade-offs.
- Own the end-to-end software development lifecycle, from architecture and design through development, testing, deployment, and ongoing optimization.
- Ensure reliable, scalable, and high-performance systems that support key business functions including: RV search, browsing, and lead generation flows eComm search, browsing, purchase capabilities Customer ownership portal (service scheduling, order tracking, RV management)
- Drive predictable, high-quality delivery through strong planning, prioritization, and agile execution practices.
- Ensure strong incident management, monitoring, and continuous improvement processes.
- Define and evolve the technical architecture to support an integrated, omnichannel customer experience.
- Drive modernization efforts, including cloud infrastructure, APIs, microservices, and platform scalability.
- Ensure systems are designed for performance, security, resilience, and extensibility.
- Establish best practices for system design, code quality, testing, and observability.
- Lead, mentor, and grow a team of engineering managers and engineers.
- Build a strong engineering culture focused on ownership, accountability, innovation, and continuous improvement.
- Drive hiring, retention, and development of top engineering talent.
- Establish clear goals, career paths, and performance expectations for team members.
Benefits
- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- discounts
- paid parental leave (if eligibility is met)
- Tuition Reimbursement (if eligibility is met)
- on the job training opportunities
- medical
- dental
- vision
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
