Director of Employee Experience

Metropolitan State University•Saint Paul, MN

14d•Hybrid

About The Position

Under limited supervision, the Director of Employee Experience provides advanced professional Human Resources services, including consultation with supervisors and employees on Federal/State-mandated programs and special HR initiatives. This role offers subject matter expertise and strategic HR leadership in areas such as employee/labor relations, classification, compensation/benefits, and performance management. The incumbent supports administrators, faculty, and staff in fostering a positive workplace culture while ensuring compliance with collective bargaining agreements, Minnesota State policies, and federal/state laws. This position actively participates in the creation of processes and programs, including change initiatives and continuous improvement measures aligned with university strategic priorities. Additionally, the Director of Employee Experience provides team leadership and training to HR colleagues in the areas of contract interpretation, project management, and transactional processes. They communicate university strategies, advise on personnel policies, and conduct informational meetings to ensure compliance. Additionally, they guide program managers on interpreting collective bargaining agreements to maintain consistent application and provides labor contract administration training. This confidential role, as defined by M.S. 13.37, involves accessing labor relations information, supporting management in labor matters, assisting in strike planning, and researching classification and compensation data for salary equity proposals in collective bargaining negotiations. The values that guide our work include access and opportunity, equity, inclusion and belonging, cultural competence, culturally responsive pedagogy & service, and community engagement. Our educational and work environments are culturally affirming, and innovative to the students and employees we serve.

Requirements

Three years Human Resources Professional experience with knowledge of various laws relating to human resources management including, but not limited to, American with Disabilities Act, employment law, Fair Labor Standards Act, Worker’s Compensation, and Family Medical Leave Act. OR an equivalent combination of education and experience. Master’s degree may substitute for 18 months of experience; Bachelor’s degree may substitute for one year of experience; Associate’s degree may substitute for six months of experience
Workplace investigations skills and demonstrated experience in mediating disputes and facilitate constructive solutions.
Effective communication skills sufficient to provide prompt, courteous, and accurate information, communication, and service to diverse populations.
Demonstrated organizational skills to prioritize work, initiate actions to meet deadlines, and complete all aspects of assignments under limited supervision.

Nice To Haves

Bachelor’s degree in Human Resource Management, Business, Communications or related field.
Experience working in a union environment and interpreting labor agreements.
Ability to apply HR policies and procedures, state and federal rules and regulations.
Ability to think proactively and strategically to facilitate productive discussions and agreements among parties with difference perspectives.
Demonstrated analytical and conceptual skills sufficient to audit data and identify and correct errors.
Ability to maintain high ethical standards and upholding confidentiality when dealing with sensitive information.
Professional HR certification such as PHR, SHRM-CP, or other professional designations.

Responsibilities

Federal/State Mandated Program Administration
Employee and Labor Relations
Employee Experience and Performance Management Specialist
Project Management and Workplace Experience

Benefits

11 paid Holidays
Vacation Time
Sick Time
six weeks of Paid Parental Leave
low cost medical and dental insurance with low deductibles ($250 - $1500)
a Pension Plan
457(b) and 403(b) retirement plans and other retirement investment options
pre-tax medical and dental expense (with roll-over option) and dependent care accounts
employer paid life insurance
short and long term disability
professional development and a tuition waiver program for employees and their dependents