Director of Data Strategy

Catholic Charities•San Francisco, CA

5d•$120,000•Onsite

About The Position

Catholic Charities is the social services arm of the Catholic Church in the Archdiocese of San Francisco. Founded in 1907 to care for the orphans of the San Francisco earthquake, Catholic Charities is an independent non-profit organization. All financial contributions directly support Catholic Charities’ programs in Marin, San Francisco, San Mateo and Sonoma Counties. Catholic Charities serves and advocates for the poor, the sick, the distressed, children, youth, families, immigrants and seniors, regardless of race, religion, color, sex, age, physical or mental disability, national origin, sexual orientation, or any other basis covered by local law. The primary role of the Director of Data Strategy is to support the implementation and development of systems and practices that will lead to a continual cycle of Discovery, Analysis, and Improvement throughout the agency. A key element of this position will be to facilitate data collection, examination and turning it into usable information for Agency Strategic and Operational direction. The Director will steward Agency accreditation which measures levels of impact, outcomes, indicators of success and the theory of change that Catholic Charities uses to achieve these results. In carrying out this role, the Director will balance responsibilities of implementing solutions and helping programs and administrative departments to develop the capacity and capability to conduct their own continuous improvement measurements and goals. The Director is a champion for data science and for Catholic Charities to be a data driven organization and forges Business Development for agency opportunity to explore new business ventures and program services.

Requirements

Bachelor's level degree in social science or related field.
5-7 years of experience with program evaluation, database management, or similar areas
Experience with the identification of impacts, outcomes, indicators, theories of change, and logic models.
Experience with analysis of data and the ability to convey relevance to others
Experience supervising staff.
Ability to prioritize and manage multiple projects concurrently.
Excellent written and verbal communication skills.
Ability to work effectively and influence in a matrixed organization.
Strong analytical skills and attention to detail.
Demonstrated use of research methodology and techniques.
Ability to translate research into salient messages and outcomes.
Proficient with Microsoft Office suite (Outlook, Word, PowerPoint, Excel).
Demonstrated experience using Microsoft Teams or other Unified Communication and Collaboration tools to effectively work remotely with geographically dispersed colleagues.
Experience in using Microsoft Power BI to quickly perform analysis and develop recommendations is required.
Proficient with Microsoft Fabric, UKG, & Blackbaud’s Raiser’s Edge.
Familiar with Social Media platforms with the ability to leverage analytic tools measuring utilization and effectiveness of Agency website for fund raising.
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
Fingerprinting Clearance: Required
TB Screening - Negative Tuberculosis Test: N/A

Responsibilities

Lead the discovery, planning and implementation of sustainable technology and process systems that result in desired agency outcomes and continuous improvement by implementing and coordinating a data strategy plan for the entire agency.
Build upon existing data collection instruments and methodologies to identify program/service/department level impact, outcomes, indicators of success and the theories of change that we will use to achieve the results and to generate optimal data to measure progress in achieving program/service outcomes.
Assist and train agency leaders and staff on the use and interpretation of data for quality improvement and strategic decision making.
Work with others to share and interpret findings and lead efforts to adopt practices and build capacity and capabilities of a "learning organization."
Lead initiatives on behalf of the Agency consisting of direct or matrixed personnel in project planning, design, and execution to realize Agency strategy for the betterment of Catholic Charities services.
Provide clear communication of key findings to a variety of sponsors and stakeholders including agency Staff, Executives, Board Members, Funders, and Community Practitioners.
Be a champion and collaborative partner in accreditation for the entire agency, especially in the areas of quality improvement and data usage.
Provide consultation and guidance that enable those responsible for execution and adherence to compliance.
Establish and provide oversight into an Agency Data Governance model that aligns with compliance standards for accreditation, contracts, grants and enables continual analysis to be a Data Driven organization.
Provide management, oversight and mentorship to direct reports and other staff as required.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.