Director of Contracts and Housing Compliance

Warren Village Inc.•Denver, CO

35d•$90,000 - $98,000

About The Position

The Director of Contracts & Housing Compliance provides overall contract creation, revision and accountability support across all areas of the organization. The position serves as Warren Village’s internal housing compliance expert and works closely with contracted property management and site-leads across three Warren Village properties to ensure contract expectations are met and occupancy levels remain high. The position ensures alignment in housing operations, Warren Village’s mission, and positive resident experience, and oversees the creation and adherence to substantial housing contracts. It also helps set strategic housing priorities and monitor outcomes at all housing sites. At Warren Village, we uphold organizational values of accountability, collaboration, empowerment, excellence, inclusion, and integrity. We agree to engage our work together with honesty and transparency, clear decision-making, continuous learning and improvement, a commitment to repair, community building, and collective growth and well-being. We recognize that our backgrounds are broad, and our talents are many, from different lived experiences. We value and leverage these differences to support and engage our communities.

Requirements

Associate’s degree from a two-year accredited college or technical school; or 4 years of related experience may be substituted for education.
Three years’ direct Section 8 housing, leasing and contract compliance experience.
Advanced, current knowledge of HUD, accommodations, income limits and regulations, Section 8, Fair Housing and other affordable housing and leasing laws.
Advanced writing skills, including correct grammar and legal context consideration.
Two years’ proven experience with contract creation, revision, compliance, administration and management.
Three years of site management contract experience with homeless or marginalized populations in affordable housing or human services context with a basic understanding of maintenance standards.
Working competency of industry-specific Yardi, EIV and Insight software.
Minimum two years of director or manager-level supervisory experience in property management role.
Technology systems aptitude; demonstrated proficiency in Teams, Adobe and Microsoft Office applications.
Current drivers’ license and own transportation, as work will rotate regularly between sites.

Nice To Haves

Knowledge of various compliance software programs outside of Yardi.
Networked in the Denver housing community with contacts at CHFA, DHA, CDOH, HOST and others.
Prior experience in a non-profit environment.
Bi-lingual, particularly in Spanish.

Responsibilities

Facilitates contract creation, revisions, and schedules of requirements for accountability purposes across Warren Village departments as needed.
Works with contracted property management (PM) to ensure occupancy levels at or above 95%.
Oversees external PM contracts, ongoing management agreement adherence, and timely accountability.
Facilitates contract creation and updates to housing-related contracts, House Rules and others.
Monitors occupancy dashboard and currency of documents used by PM for alignment with internal policies, house rules, investor requirements and others.
Serves as organizational compliance, Fair Housing expert and liaison for HUD, Section 8, CHFA, DHA, CDOH, HOST, Denver and other entities, and confirms implementation of new laws and eviction protocols.
Conducts internal audits of Section 8 and LIHTC resident files to ensure external audit readiness.
Primary contact for external housing audits and inspections, involving Director of Facilities as needed.
Reviews feedback from residents around housing experiences and quality of life at WV locations to ensure experiences match service goals and expectations.
Reviews Yardi ledgers and reports from PM for timely and accurate filing of voucher submissions, special claims, rent, ledgers, lease, recertifications, rent demands and other resident paperwork.
Reviews daily guard reports for lease violations and tenant concerns, checks in with PM and engages Regional PM or other PM leadership as necessary to ensure infraction notice delivery, conferences and escalation policy steps are consistently followed.
Serves as a liaison between leadership, PM, Facilities, Alumni program and Family Supportive Services staff for healthy communication channels and information flow.
Facilitates timely resolution of Family Supportive Services staff concerns, conducts collaborative meetings and reiterates role boundaries where necessary, documents and holds parties accountable to next steps.
Attends ongoing professional development opportunities from CHFA and others around Fair Housing laws, Section 8 compliance, state-specific regulations, and other supportive housing regulations.
Works regularly with the Director of Facilities to address facility-related housing and safety concerns.
Conducts external research on a potential future shift to in-house property management and compliance, including risk analysis, pros/cons, and financial cost comparisons.
Oversees safety and emergency policies and resident/staff training in conjunction with Director of Facilities and is responsible for resident safety committees and meetings.
May provide reporting assistance to stakeholders when requested.
Proactively seeks new and maintains current community referrer relationships if needed for Housing waitlists.
Serves as a member of the Executive Leadership Team, providing strategic direction across the organization.
Other duties as assigned.

Benefits

Attractive benefits package, including generous paid time off (sick/vacation days) and twelve holidays.
One-week closure in both winter and summer (paid outside of PTO).
Matching employer 403(b) plan.
Comprehensive and affordable medical, dental and vision plans for employee and dependents.
Virtual telemedicine program.
Voluntary supplemental Short-Term Disability and other similar benefits.
Plus, company paid life and long-term disability insurance and Employee Assistance Program.
FSA and HSA accounts.
Professional development and tuition reimbursement opportunities.
Discounted Early Learning Childcare services available.