Director of Continuing Education and Workforce Development Programs

Northeastern University • Miami, FL

25d • $79,005 - $111,596

About The Position

Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Arlington, VA, Charlotte, N.C., San Francisco, Seattle, London, Toronto, and Vancouver are platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts. The Kostas Research Institute for Homeland Security is co-located on the Arlington and Burlington, MA campuses. The mission of the Institute is to advance resilience in the face of 21st-century risks. The institute fosters collaborative, use-inspired research aimed at expanding the capacity of communities, critical systems, and infrastructure to withstand, respond to, and recover from manmade and natural catastrophes. Job Summary Reporting to the Associate Dean for network Growth, the Director of Continuing Education and Workforce Development provides strategic and visionary leadership and administrative oversight of professional programs and continuing education for Miami and the Southeast corridor and in support of programs across Bouvé College of Health Sciences. This role is responsible for creating, expanding, managing, and implementing a diverse portfolio of professional education programs, products, and services that enhance the college's lifelong learning offerings in continuing education (CE), continuing medical education (CME), and workforce development. This role requires a sophisticated understanding of joint accreditation processes. Working collaboratively across all programs and faculty within Bouvé College, the Director builds collaborative partnerships across multiple schools and disciplines to create a unified, high-impact portfolio of professional development programs. The Director builds and sustains networks with individuals and organizations across health professions education, including global education partners, to develop and deliver innovative, responsive programming that addresses the evolving needs of healthcare professionals. The Director develops and promotes marketing initiatives through strategic public relations, community outreach and works in concert with the Director of Strategic Growth and Collaboration in Miami and the Assistant Dean for Partnerships and clinical affairs to strategize on developmental areas. This work will support the growth of the department and specific programs within a self-supporting financial model. This includes building strong community relationships to promote programs, assessing future training needs, and ensuring alignment with workforce demands. The position demands exceptional ability to lead interdisciplinary groups, convene diverse stakeholders, and build consensus across departments to achieve mutually agreed upon goals and objectives that advance Bouvé College's mission of providing excellence in health sciences education throughout the professional lifespan.

Requirements

• Bachelor's degree in health sciences, education, business administration, or related field; master's degree preferred
• Minimum 5 years of progressively responsible experience in continuing education, professional development, or workforce development within healthcare or higher education settings
• Experience in an academic medical center or health sciences college environment
• Demonstrated expertise in joint accreditation processes and interprofessional continuing education standards
• Knowledge of multiple health professions' scope of practice and educational requirements
• Strong understanding of healthcare delivery systems, professional licensing requirements, and competency frameworks across health professions
• Experience with learning management systems, continuing education tracking platforms, and CRM systems
• Proven track record of successful program development and revenue generation in continuing education within a self-supporting business model
• Experience leading interdisciplinary teams and managing complex, multi-stakeholder initiatives
• Track record of innovation in continuing education delivery and business model development
• Budget management experience and financial acumen
• Established relationships with healthcare systems, professional associations, and global education partners
• Ability to develop and lead strategic initiatives and follow through to completion.
• Excellent management, organizational, interpersonal, and communication skills.
• A high degree of self-motivation and self-direction is essential, coupled with a proven track record of collaborative work.
• Demonstrated track record of success in sales and/or relationship management.
• Ability to work in a matrixed environment to deliver against shared goals.
• Effective communicator and collaborator with the ability to motivate others towards shared goals.
• Ability to track activity and report results.
• Ability to collaborate with faculty and staff across programs, Schools, Colleges & departments including Deans, Associate Deans, Program Directors, and other academic administrators
• Organizational tact and diplomacy; possess superb interpersonal skills required to develop close relationships with external partners and key influencers around campus and the broader University.
• Demonstrated ability to build internal and external collaborations, finding solutions benefiting all parties, and focusing on long-term success over short-term results.
• Ability to serve as an ambassador for the University in the region; representing the Dean and campus strategic interests when appropriate
• Demonstrated commitment to belonging efforts.
• Flexibility for travel within the region and as needed.

Nice To Haves

• master's degree preferred
• Professional certification in continuing education (CCMEP or similar)

Responsibilities

• Strategic Planning & Program Development (20%) Develop and execute annual strategic plans for continuing education and workforce development that align with the college mission and respond to healthcare workforce trends
• Design, develop, and manage a variety of programs, including courses, certifications, and workshops, based on community and workforce needs
• Launch a minimum of 20 new programs annually that address identified market opportunities and workforce needs
• Implement long-term plans to ensure program growth, innovation, and continuous improvement
• Accreditation, Compliance & Quality Assurance (20%) Maintain accreditation status for all applicable programs, ensuring 100% compliance with ACCME and other relevant accrediting body standards
• Ensure programs meet state licensing and accreditation requirements
• Conduct program evaluations to maintain quality and effectiveness
• Ensure 90% or higher participant satisfaction ratings across all programs
• Partnership Development & Business Growth (15%) In coordination with the Director of Strategic Growth and Collaboration in Miami establish and maintain partnerships with health organizations, professional associations, industry partners, businesses, and community organizations annually
• Build and maintain relationships with internal college departments to support collaborative program development
• Generate business contracts totaling established annual revenue goals through direct sales and partnership development
• Coordinate communication and provide consultation to stakeholders across healthcare, education, and community sectors
• Program Operations & Supervision (25%) Direct day-to-day operations of continuing education programs, ensuring policies and procedures are followed
• Oversee scheduling, enrollment, and delivery of all continuing education programs, achieving enrollment targets and maintaining quality standards
• Analyze enrollment and performance data quarterly to inform program adjustments and resource allocation decisions
• Implement and maintain technology systems that support efficient program operations and participant tracking
• Financial Management & Grant Administration (10%) Achieve annual revenue targets within self-supporting business model
• Develop and manage annual operating budget, oversee program expenditures, and maintain fiscal responsibility achieving break-even or surplus
• Manage grant proposals, reporting, and secure external funding through grants achieving established annual grant funding targets
• Prepare and submit all required budget reports on schedule
• Identify and secure institutional and external resources to support program growth and staff development
• Maintain accurate financial tracking and reporting systems
• Marketing, Outreach & Leadership Development (10%) Lead marketing efforts to promote programs to the public, potential employers, and prospective participants
• Supervise, evaluate, and develop direct reports, conducting annual performance reviews and providing ongoing coaching
• Recruit, train, and retain qualified instructors and staff to deliver high-quality educational programming
• Lead interdisciplinary planning committees and working groups to achieve collaborative program development goals
• Foster team culture of innovation, collaboration, and continuous improvement

Benefits

• Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation.

What This Job Offers

• Job Type: Full-time
• Career Level: Director