Director of Workforce Development

Guadalupe CentersKansas City, MO
10hOnsite

About The Position

This position leads and directs the operation of the Workforce Development and Adult Education program promoting the integration of the Financial Opportunity Center (FOC) model. Major components include 1) workforce readiness and career/job placement, 2) adult education (ELL, digital skills, etc.), 3) varied industry-specific bridge to career training tracks, 4) financial coaching, 5) income support services, 6) develop and maintain employer partner relationships 7) support program fund development.

Requirements

  • Associate’s degree or an equivalent combination of education, work experience, and certifications.
  • Bilingual (English/Spanish, oral and written) required.
  • Excellent Interpersonal and Communication Skills – written and oral, aptitude in a public presentation.
  • Excellent relationship development and management skills.
  • Medium level or greater in MS Suite, Google Suite, Internet, and management information systems, (i.e. Salesforce, Paycor, etc.)
  • Ability to work in a non-judgmental way with a diverse range of people, maintaining a respectful and inclusive culture.
  • Must have a valid driver’s license and reliable transportation.

Nice To Haves

  • Bachelor’s Degree from an accredited educational institution and significant professional experience (two to five years).
  • Strong understanding of the workforce, income support, financial literacy ,and coaching.
  • Previous work experience with the target population, and/or the ability to provide coaching services in a culturally and linguistically appropriate manner.

Responsibilities

  • Oversee all aspects and ensure the operational success of the Work Force Development (WFD)  program services and activities.
  • Identify opportunities to strengthen and enhance programs through fund development, resource identification, networking, and cultivation of collaborative partnerships.
  • Oversees job placement and client workforce readiness training.
  • Develop partnership networks including governmental, educational institutions, unions, and private sectors.
  • Knowledge of community and labor force dynamics, environments, and needs.
  • Supervises, trains, crosstrains staff to support the FOC model and achievement of departmental goals.
  • Conducts public presentations to increase community awareness of programming and services.
  • Submits monthly, quarterly and annual programmatic and fiscal reports.
  • Assists in the preparation of budgets.
  • Participates in professional development through conferences, workshops, webinars, etc.
  • Coordinate, plan, promote, and execute successful career fairs.
  • Identify and lead opportunities for special WFD initiatives and provide coordination, oversight, linkage facilitation, and provision of services(s).
  • Identify and lead best practices for employment training and development.
  • Provide one-on-one career coaching, client support, and career placement as needed.
  • Oversees CRM/MIS (Salesforce) weekly, monthly, and quarterly updates of client and program outcomes.
  • Acts as department representative by collaborating with internal departments, external workforce development entities, and industry representatives to address current and emerging workforce needs/opportunities.
  • Participates in various boards, partnerships, and advisory groups related to WFD.
  • Develop relationships with local institutions and community organizations
  • Coordinates and oversees Memorandum of Understanding between partners and GCI.
  • Perform other duties as assigned.
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