Assistant Director of Workforce Development

UMOM New Day CentersPhoenix, AZ
1d$70,000 - $75,000Onsite

About The Position

The Assistant Director of Workforce Development is responsible for managing and implementing organizational strategies related to the Workforce Development department. This position is responsible for implementing best practices of workforce development programming in alignment with our housing and income-based strategy for ending homelessness. This position will collaborate with community partners and UMOM's Leadership Team to align the strategic direction of the Workforce Development programs with UMOM's vision and goals.

Requirements

  • High School or GED Diploma, required
  • Minimum five years of professional experience in a relevant role (e.g., workforce development, homeless services, non-profits, or community-based organization positions) or a bachelor's degree, with at least three years of experience in relevant roles.
  • Minimum two years of supervisory experience.
  • Knowledge of the non-profit/social sector; experience working with underserved or disadvantaged populations preferred.
  • Proficiency with Windows operating system, Microsoft Word, Excel, and Outlook
  • Valid Level One Fingerprint Clearance Card or the ability to obtain one
  • Ability to clear the Central Registry Screening from the Department of Child Safety & Adult Protective Services.
  • Ability to comply with and pass all required background check and drug screening requirements, including but not limited to pre-employment and random drug screening as required/requested.
  • Valid AZ Driver's License and a driving record that falls within UMOM's policy
  • 50/100 level of car insurance coverage.
  • This is a Safety Sensitive position.

Nice To Haves

  • Bachelor's degree, strongly preferred

Responsibilities

  • Directs the operations of UMOM's Workforce Development Program, including programming oversight, partnership management, and contract compliance.
  • Aligns all Workforce Development systems to expand and enhance UMOM's strategy around housing and income.
  • Oversees the implementation of logic models related to Workforce Development.
  • Leads the design, utilization, and updating of Workforce Development programming to support clients' efforts to secure and retain income throughout UMOM's programming portfolio.
  • Monitors grant spending and impact for each grant to meet all established programmatic and financial goals.
  • Guides the development, implementation, and maintenance of the policies and procedures for Workforce Development.
  • Supervises Workforce Development staff, including training, work direction, productivity and efficiency appraisal, feedback and coaching delivery, and disciplinary action, if required.
  • Promotes a data-driven and outcomes-based culture. Assist UMOM's senior leadership in establishing, overseeing, and tracking quality indicators for employment and job training programs. Programs should consistently demonstrate effectiveness and efficiency.
  • Leads the design and implementation of a comprehensive workforce development strategy to meet the unique needs of participants across all UMOM programs. Works closely with the senior leadership team to ensure that income-based program models are fully integrated and set up to produce high-impact employment outcomes for all working clients.
  • Develops, implements, and maintains policies and processes related to workforce development.
  • Collaborates with program staff and managers to ensure the accuracy and reliability of agency data and full compliance with internal and external data standards.
  • Implements performance management and improvement process in collaboration with the Data & Evaluation team, leading to a positive and measurable impact on workforce development programs.
  • Leads programmatic efforts to meet or exceed targets for workforce development programs.
  • Other duties as assigned by Leadership and/or Executives.
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