About The Position

Gordian seeks a forward-thinking Director of Construction Strategy & Program Optimization to lead contractor engagement and drive operational excellence across our Job Order Contracting (JOC) programs. Historically, this role focused on enabling contractors and supporting program start-ups. Moving forward, it will also take ownership of program optimization, evaluating start-up performance, identifying improvement opportunities, and designing scalable service models in collaboration with the Operations leadership team. This is a strategic leadership role within Operations, responsible for defining service levels and program design standards, ensuring Gordian’s programs deliver maximum efficiency, profitability, and customer impact

Requirements

  • Demonstrated success in building strategic partnerships that have directly influenced revenue achievement within the construction industry.
  • Proven experience in program optimization and operational leadership, including analyzing performance and designing improved models.
  • Strong track record in operating and optimizing complex programs, with measurable outcomes.
  • Regional Director-level experience or equivalent leadership exposure, ideally in multi-site or geographically diverse operations.
  • Exceptional relationship management skills, with a history of nurturing profitable, long-term partnerships.
  • Strategic and analytical thinker with a proven ability to leverage data and translate it into revenue-generating decisions.
  • Knowledgeable in construction technology, software, and services, with a keen understanding of contractor operations and challenges.
  • Proficiency in continuous improvement methodologies, specifically Kaizen and the Fortive Business System, with a history of applying these principles to drive business results.
  • Excellent communication skills, adept at negotiation and influencing both internally and externally.
  • Availability to travel for partnership development, industry events, and team-building activities.
  • Bachelor’s degree in Business, Construction Management, or related field
  • Minimum 7 years in the construction industry, including direct involvement in JOC program management and contractor engagement, plus experience in program optimization.

Nice To Haves

  • MBA preferred.

Responsibilities

  • Craft and execute a robust contractor engagement strategy that focuses on strategic partnerships and cooperative development while driving revenue growth.
  • Forge and deepen relationships with key contractor partners, identifying opportunities for joint ventures and collaborative programs that lead to mutual profitability.
  • Develop educational and onboarding programs tailored to contractors, ensuring they receive the support needed to effectively utilize Gordian’s products and construction contracting programs.
  • Advocate for contractor interests within Gordian, acting as a liaison to ensure their voice guides revenue-driving program development and strategic decisions.
  • Guide the contractor outreach and engagement teams to identify, cultivate, and expand our contractor profiles, ensuring they align with the requirements of our owners' programs.
  • Analyze performance of new and existing JOC programs to identify gaps, inefficiencies, and opportunities for improvement.
  • Design optimized program models and service level frameworks in partnership with our program development and contracts team, ensuring scalability and alignment with customer needs.
  • Implement best practices for program governance, performance tracking, and continuous improvement.
  • Drive innovation in program delivery models to enhance customer experience and contractor engagement.
  • Work closely with marketing, sales, and product development teams to ensure program and contractor needs and insights inform business strategies and product offerings.
  • Lead a dedicated team, setting clear goals and KPIs, and fostering professional growth through mentorship and development opportunities.
  • Represent Gordian at industry events and through digital platforms, promoting the benefits of strategic partnerships and optimized programs.
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