Director of Concessions New Business Integrations

ASM Global

15d • Remote

About The Position

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! THE ROLE The Director of Concessions New Business (NB) Integrations owns scalable SOPs for concessions operations, ensuring consistent execution, manager enablement, and regional auditability while supporting Executive Leadership business objectives.

Requirements

• Bachelor’s degree preferred
• 5+ years in a leadership role within sports & entertainment, theme parks, large hotels, or multi-unit QSR
• Experience scaling standardized operating models across multiple locations
• Strong change management and cross-functional leadership skills

Responsibilities

• Standardize concessions SOPs supporting daily operations and event execution
• Translate executive priorities into field-ready operating procedures
• Partner with regions to deploy, train, measure, and audit standards
• Establish KPIs tied to labor, speed of service, and revenue performance
• Deploy concessions SOPs during new business transitions and openings
• Support onboarding of leadership teams and frontline managers
• Ensure inventory, staffing, and service readiness from Day One
• Stabilize performance post-transition through audits and follow-up

Benefits

• Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees