Director of Community Services (ADL & DSA)

Access Community Care•Beaverton, OR

About The Position

Access Community Care (ACC) is seeking a strategic, people-focused leader to serve as our Director of Community Services, overseeing both our ADL (Activities of Daily Living) and DSA (Day Support Activities) programs. In this role, you won’t just manage programs—you’ll shape services, develop teams, and drive meaningful outcomes for adults with Intellectual and Developmental Disabilities (IDD) across the Portland metro area. If you’re a collaborative leader who thrives in a mission-driven environment and wants to make a measurable impact, this is your opportunity. Why This Role Stands Out This is a high-impact leadership position where you will: Lead and grow two essential service lines (ADL & DSA) Build systems that improve efficiency, compliance, and outcomes Mentor and develop a dedicated, values-driven team Directly influence the quality of life for individuals served Why Join Access Community Care? At ACC, we believe strong leadership creates strong services. You’ll be part of a collaborative, inclusive organization where your ideas, leadership, and vision are valued.

Requirements

2+ years of management or leadership experience (required)
Experience in IDD services or a related human services field
Bachelor’s degree preferred (or equivalent experience)
Strong knowledge of compliance, documentation, and service planning
Ability to interpret and apply OARs (or willingness to learn)
Proficiency in Microsoft Office and electronic record systems
Valid driver’s license, reliable transportation, and ability to travel locally

Nice To Haves

Experience with ADL and/or DSA programs
Bilingual (English/Spanish)

Responsibilities

Oversee day-to-day operations of both ADL and DSA departments
Develop and implement systems to improve workflow, compliance, and service delivery
Lead, coach, and support staff to build a strong, engaged team culture
Partner with HR on performance management and staff development
Grow and expand both programs through community outreach and client engagement
Support intake, assessments, and onboarding of new individuals served
Build relationships with community partners and stakeholders
Ensure compliance with OARs, ODD, and all regulatory requirements
Review incident reports and lead investigations as needed
Oversee documentation, audits, and recertification processes
Manage departmental budgets, forecasting, and financial performance
Monitor staffing, scheduling, and resource allocation
Provide regular updates and reports to executive leadership (CEO/CFO)
Lead and grow ADL & DSA departments
Oversee compliance, audits, and reporting
Manage budgets and forecasting
Support hiring, training, and staff development
Ensure high-quality, person-centered services
Drive continuous improvement across programs