Director of Clinical Workforce Development

Vibrant Health KC•Kansas City, KS

13h

About The Position

The Director of Clinical Workforce Development provides strategic leadership in designing, implementing, and advancing the clinical workforce development strategy for clinical staff at Vibrant Health. This position is responsible for establishing and driving an advancement ladder strategy that promotes professional growth, competency development, and accountability among clinical support staff. Working collaboratively with the Chief Medical Officer, Senior Director of Clinical Services, and Lead Medical Assistants, this role focuses on adapting to a modern workforce with respect to standardizing clinical processes, establishing quality metrics and key performance indicators, developing training and evaluation frameworks, and ensuring high-quality clinical service delivery across all clinic locations. The position maintains direct clinical engagement through 2 half-days weekly in clinic settings to sustain understanding of clinical workflows, operational challenges, and staff development needs.

Requirements

Advanced Practice Registered Nurse with active Kansas licensure, OR a Master’s Degree in Nursing, Public Health, Health Administration, or another advanced clinical field with current clinical licensure.
Current, unrestricted professional license in Kansas consistent with educational background.
Minimum 2 years of director-level or senior management experience in a healthcare organization.
Experience designing and implementing clinical training programs, competency assessments, and staff development initiatives.
Experience leading or significantly contributing to grant-funded workforce development, education, or training projects.
Experience developing educational pathways or career advancement frameworks for healthcare staff.
Demonstrated success in assessing and improving clinical workflows and operational efficiency.
Knowledge of regulatory requirements for staff training, credentialing, and competency maintenance.
Strong knowledge of clinical competency development, workforce assessment, and evidence-based training methods.
Proficiency in designing and delivering educational content and training programs.
Expertise in performance evaluation, assessment design, and quality metrics development.
Solid understanding of healthcare operations, team-based care models, and Patient-Centered Medical Home (PCMH) principles.
Advanced knowledge of HRSA, FTCA, NCQA, OSHA, and HIPAA requirements.
Proficiency with EHR systems and Microsoft Office.
Strong data analysis, project management, communication, and presentation skills.
Demonstrated ability to build collaborative relationships and work effectively with multidisciplinary teams.
Strong organizational and time management skills with the ability to manage multiple initiatives and meet deadlines.
Experience in diverse healthcare settings serving vulnerable and underserved populations and ability to function effectively in a fast-paced, dynamic environment.
Develop rapport with clinical staff, leadership, and other health care personnel.
Exhibit a professional, respectful, and collaborative demeanor.
Work effectively in both independent and team-based capacities.
Demonstrate excellent communication skills with the ability to teach, coach, and provide constructive feedback.
Possess superior organizational skills with attention to detail.
Demonstrate cultural competence and commitment to diversity, equity, and inclusion in healthcare.
Demonstrate social and cultural sensitivity appropriate to ethnically and economically diverse staff and patient populations.
Exhibit experience and working knowledge of local community health center models and operations.
Hold current drivers’ license and reliable transportation.
Be able to travel to all clinic locations within the health care system.

Nice To Haves

Experience in team-based care delivery and Patient Centered Medical Home model implementation.
Experience with competency verification processes.
Bilingual or bicultural capabilities.
Experience working in Federally Qualified Health Center (FQHC) settings.
Knowledge of healthcare quality improvement methodologies (e.g., Lean, Six Sigma, PDSA).
Experience with learning management systems (LMS) or educational technology platforms.
Familiarity with national clinical competency standards (e.g., AACN, AANP standards).

Responsibilities

Designing, leading, and continually refining an advancement ladder for nursing service line staff with clear career paths, competencies, progression criteria, timelines, and assessments aligned with scope of practice, organizational needs, FQHC risk, and HRSA compliance expectations.
Developing and maintaining evidence-based competency frameworks and advancement criteria that promote professional development, retention, and high performance among clinical support staff.
Building and overseeing standardized, evidence-based orientation, onboarding, and ongoing education programs for all clinical support staff, ensuring consistent curricula, materials, and evaluation methods across all sites.
Creating and applying clear evaluation methods and tools to assess competency achievement, readiness for advancement, and adherence to regulatory and organizational standards.
Advising and supporting clinical leaders and Lead Medical Assistants on training strategies, assessment approaches, performance management, and staff development opportunities.
Leading efforts to standardize clinical workflows and processes across clinics, defining best-practice standards and key performance indicators, and monitoring quality and efficiency metrics to support safe, compliant, and high-quality care.
Partnering with the Senior Director of Clinical Services, Clinical Staff Nurses, and Lead Medical Assistants to drive competency, accountability, and quality outcomes across the nursing service line, including staff in training roles.
Providing coaching, feedback, and corrective strategies that fairly and objectively address performance gaps while supporting efficient patient throughput and adherence to protocols.
Working 2 half-days per week in clinic to observe real-time workflows, eClinicalWorks use, staff competencies, and patient care dynamics, using these observations to refine workforce development strategies and training design.
Leading or co-leading grant-funded workforce development projects from proposal through implementation and evaluation, managing deliverables, reporting, and communicating of outcomes to stakeholders.
Representing workforce development in clinical leadership and planning forums, collaborating with clinical and operational leaders to align workforce strategy, training, and evaluating with organizational goals, FQHC risk considerations, and HRSA compliance requirements.
Identifying and implementing innovative, evidence-based practices for clinical workforce development and credentialing-related training, contributing to workforce development budgeting, and participating in committees and workgroups as assigned.
Carrying out Vibrant Health’s mission: We provide access for all to integrated and high-quality care that fosters health beyond our walls.
Accepting and using supervision, direction and consultation to maximize available resources in the completion of work duties.
Additional responsibilities will be assigned as needed to maintain and improve effective functioning of the department and to advance the mission of the organization.
All job responsibilities will be carried out under the direction of the organization’s policies and procedures.