Director of Clinical Services

Hospice of South Texas•Victoria, TX

About The Position

Hospice of South Texas (HOST) is seeking an experienced and compassionate Director of Clinical Services to lead and oversee all clinical operations across our organization. This role is responsible for ensuring the delivery of high-quality, compliant, and patient-centered care while managing staffing, productivity, regulatory compliance, and interdisciplinary collaboration. The Director of Clinical Services serves as a key member of the leadership team and plays a critical role in clinical quality, staff development, operational readiness, and fiscal stewardship.

Requirements

Bachelor of Science in Nursing (BSN)
Current RN License (Texas or Compact)
Valid Driver's License and reliable transportation
Minimum 5 years RN experience with leadership background
Strong leadership, communication, and EMR proficiency
Ability to work flexible hours and emergency rotation

Nice To Haves

Hospice or home health experience
Regulatory survey experience

Responsibilities

Direct and coordinate all clinical departments across multiple sites to ensure continuity, safety, and quality of care in compliance with state and federal regulations.
Participate in the Interdisciplinary Team (IDT) process and plan of care development.
Provide oversight of clinician scheduling, staffing coverage, and acuity management.
Conduct supervisory visits and provide hands-on clinical support when needed.
Ensure consistent use of approved care delivery standards and workflows.
Participate in after-hours on-call rotation.
Maintain and update agency policies and procedures.
Serve as Alternate Administrator in the absence of the CEO.
Participate in disaster planning and emergency operations.
Represent HOST professionally in the community.
Support organizational initiatives and leadership communications.
Oversee orientation and onboarding of all patient care staff.
Supervise and evaluate clinical managers and interdisciplinary staff.
Ensure staff maintain licensure and mandatory education requirements.
Complete performance evaluations in collaboration with HR.
Coordinate staff education and in-service programs.
Collaborate with CFO on budgeting and financial performance.
Monitor staffing levels and productivity.
Ensure compliance with reimbursement requirements.
Oversee Quality Assessment and Performance Improvement (QAPI) programs.
Maintain continuous regulatory readiness.
Ensure OSHA, CDC, and infection control compliance.
Participate in recruitment and hiring decisions.