Director of Clinical Excellence

BrightSpring Health Services • Louisville, KY

66d

About The Position

We are seeking a results-driven and experienced clinical leader to drive provider education, quality improvement, and operational excellence across Abode Care Partners. This individual will play a key role in developing scalable training programs, standardizing clinical workflows, and enhancing documentation and coding practices that advance value-based care initiatives. The ideal candidate combines deep clinical expertise with proven experience in operational management, workforce development, and large-scale healthcare integration.

Requirements

• Bachelor's degree required.
• Minimum of 5 years of clinical experience, including at least 2 years in a leadership, quality, or education role.
• Proven success leading teams, scaling operations, or integrating healthcare markets.
• Proficiency in EMR systems (e.g., Athena) and clinical documentation standards.
• NP, PA, RN, or equivalent clinical background required.
• Experience developing clinical education content and leading provider training initiatives.
• Strong knowledge of coding and documentation (e.g., HCC, RAF, risk adjustment).
• Demonstrated ability to lead cross-functional teams through large-scale operational transformations.
• Ability to translate clinical strategy into measurable outcomes, including quality, engagement, and cost metrics.
• Exceptional leadership and team-building skills with the ability to recruit, mentor, and retain top clinical talent.
• Strong communication and interpersonal skills to engage effectively with physicians, staff, executives, and external partners.
• Advanced skills in data-driven decision making, including analysis of clinical and operational metrics.
• Proficiency in developing and delivering education and training programs for diverse clinical audiences.
• Negotiation and contract management skills to navigate partnerships with SNF chains and healthcare organizations.
• Change management skills to drive adoption of new technologies, platforms, and documentation standards.
• Comprehensive knowledge of clinical best practices, regulatory standards, and healthcare compliance requirements.
• Strong understanding of quality assurance, performance improvement, and value-based care models.
• Knowledge of credentialing processes, medical staff governance, and contracting requirements.
• Familiarity with healthcare business operations, strategic partnerships, and financial principles.
• Ability to balance clinical excellence with organizational growth and operational priorities.
• Ability to collaborate and influence across interdisciplinary teams and at all leadership levels.
• Ability to lead system-wide initiatives and drive measurable improvements in quality, compliance, and efficiency.
• Ability to think strategically and translate vision into actionable clinical and business initiatives.
• Ability to foster a culture of accountability, continuous learning, and high performance.

Nice To Haves

• Experience with value-based care models, ACOs, or population health preferred.
• Background in telemedicine, P&L management, or multi-market healthcare integration a plus.

Responsibilities

• Clinical Training & Development: Design and deliver comprehensive clinical education programs for ACO partners and Abode providers through virtual and in-person modalities.
• Performance Improvement: Conduct chart reviews and create scalable feedback loops that improve provider performance, documentation accuracy, and clinical quality outcomes.
• Workflow Optimization: Collaborate with operations teams to establish standardized clinical workflows, EMR templates, and best practices that enhance efficiency and compliance.
• Policy & Guideline Management: Author and maintain clinical policies, procedures, and documentation standards, including HCC and risk adjustment best practices.
• Onboarding Leadership: Lead onboarding programs for new providers, including coordination of site visits, training sessions, and competency evaluations.
• Operational Excellence: Design and implement operational workflows supporting direct patient care and ancillary services to ensure seamless care coordination and efficiency.
• Strategic Expansion & Integration: Partner with executive leadership to support market integrations, workforce scaling, and expansion initiatives across multiple geographies.
• Cross-Functional Collaboration: Work closely with clinical, operational, and technical teams to ensure alignment between strategic goals, provider engagement, and patient outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees