Director of Clinical Excellence, Quality & Research

Gateway Pediatric Therapy•Southfield, MI

9d•$130,000

About The Position

The Director of Clinical Excellence, Quality & Research will be responsible for building and sustaining quality systems that protect ethical clinical care, enable responsible service delivery, and elevate clinical excellence. This role is designed as a strategic, systems-focused position that sits at the intersection of clinical quality assurance (QA), quality control (QC), training and professional development, and applied research.

Requirements

Doctoral degree (PhD, PsyD, or equivalent) in Behavior Analysis, Psychology, Education, or related field.
Senior-level experience in clinical quality, training, and supervision within ABA or pediatric therapy.
Demonstrated success building scalable systems rather than performing isolated audits.
Minimum 5 years of experience in clinical ABA services, with at least 3 years in a training or leadership role.
Experience designing and delivering training programs in healthcare, education, or behavioral health settings.
Board Certified Behavior Analyst (BCBA) in good standing.
Strong analytical, written, and scholarly communication skills.
Strong understanding of BACB standards, payer guidelines, and regulatory frameworks.
Proficient in adult learning principles, e-learning platforms, and training analytics.
No past criminal history.
Excellent interpersonal, communication, and project management skills.

Nice To Haves

Strategic thinking and systems-level planning.
Instructional design and content development.
Cross-functional leadership and influence.
Data-driven decision-making and quality improvement.
Coaching, mentorship, and leadership development.
Execution of research involving single and multi-subject design.

Responsibilities

Design and oversee a standardized clinical QA/QC framework across all clinics, achieving ≥95% audit pass rates for treatment plans, supervision, and documentation.
Establish and maintain audit standards that result in a decrease of repeat findings year over year.
Lead corrective and preventive action plans, with ≥85% of corrective actions closed within 30 days.
Monitor ethical and regulatory compliance, achieving zero substantiated failures related to mandated reporting or ethical misconduct attributable to system gaps.
Develop and implement standardized onboarding curricula for BCBAs, RBTs, and clinical leaders, resulting in ≥90% of new hires meeting competency benchmarks within 90 days.
Implement competency-based training validation, reducing early-tenure (≤90 days) quality errors year over year.
Strengthen supervisor coaching and feedback skills, improving supervisor competency scores annually.
Maintain training satisfaction and applicability scores, as measured by post-training surveys.
Build and deploy SOPs, dashboards, and QA systems to 100% of clinics, ensuring consistent application regardless of growth.
Integrate training, audit, and outcomes data into a unified reporting framework, reducing time to identify and remediate quality risks.
Reduce preventable quality-related leadership escalations year over year through initiative-taking system improvements.
Establish an ethical treatment outcomes measurement infrastructure with quarterly executive review of outcomes dashboards.
Design and oversee applied research initiatives, completing at least two internal outcome studies per year.
Lead or support dissemination efforts, achieving a minimum of two conference abstracts and one peer-reviewed manuscript submission annually.
Translate outcomes data into internally and externally appropriate reporting approved by Compliance and Executive Leadership.
Partner consistently with Clinical, Operations, People Operations, Finance, and Compliance, completing at least four completed cross-functional quality initiatives annually.
Serve as a visible and trusted clinical leader, establishing ≥75% favorable scores on clinician survey items related to confidence in quality support.
Support clinician stability by contributing to a ≥5% improvement in clinician retention year over year linked to quality and training initiatives.