Director of Client Services

Assisting Hands of Seacoast NHPortsmouth, NH
1d

About The Position

Assisting Hands Seacoast NH is seeking a Director of Client Services to join our Seacoast team in Portsmouth, NH. We go beyond meeting basic needs to focus on “adding life to our clients’ years.” Here at Assisting Hands, you truly are the heart of our company. Not only do we provide a supportive work environment, but we also offer flexible scheduling, competitive pay, and growth opportunities! In this role, you’ll work one-on-one with our clients and caregivers to keep our seniors happy and healthy at home. This includes training and supervising caregivers, meeting with potential clients, developing care plans, and overseeing client care for Assisting Hands.

Requirements

  • High School Diploma/GED and a LNA/CNA/LPN or ADN required; advanced degree and previous office and home care experience preferred
  • The successful candidate must possess at least a high school diploma and 2 years of experience supervising personnel or providing personal care services.
  • The position requires excellent interpersonal skills and experience in a long-term healthcare setting.
  • Minimum requirements include at least 1 year of office experience and competency with office software tools.
  • Must be detail-oriented, compassionate, possess excellent customer service skills, and be able to manage multiple tasks simultaneously.
  • Ability to pass a background check
  • Current TB and CPR Certification (both due upon hire)
  • Reliable transportation

Nice To Haves

  • Office management experience is strongly preferred.
  • Organized and knows how to get things done
  • Supervisory experience in healthcare
  • Communicative
  • Knowledgeable about home care services
  • Self-Motivated
  • Able to work independently
  • Compassionate
  • Enjoys caring for others
  • Team Player
  • Reliable and strong work history

Responsibilities

  • Training and supervising caregivers
  • Meeting with potential clients
  • Developing care plans
  • Overseeing client care for Assisting Hands

Benefits

  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
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