Director of Client Development

Knightscope•New York, NY

5d•$100,000 - $120,000•Remote

About The Position

Knightscope is seeking a results-driven Director of Client Development to lead revenue growth across the East Coast territory. This role is responsible for owning and delivering against a regional quota through a combination of new customer acquisition, account expansion, and renewals. The ideal candidate brings a strong background in enterprise sales and account management with the ability to operate in a fast-paced, cross-functional environment. As Director of Client Development, you will be responsible for driving end-to-end sales execution within your territory. You will develop and execute strategic territory plans, build and manage a robust pipeline and ensure accurate forecasting. This role requires close collaboration with internal stakeholders across production, manufacturing, service, engineering, marketing, finance and operations to deliver a seamless customer experience. You will also play a key role in strengthening relationships with existing customers and identifying new market opportunities. Experience selling Emergency Communication Devices (ECD) is highly valued.

Requirements

Proven track record of success in sales and/or account management, consistently meeting or exceeding quota
Demonstrated experience in strategic territory management
Strong pipeline generation, deal management and forecasting capabilities
Experience working with CRM and sales engagement tools (e.g., HubSpot, Apollo, LinkedIn)
Ability to operate as a self-starter with a high degree of ownership and accountability
Excellent communication, negotiation and relationship-building skills
Experience working with or managing channel partners
Willingness and ability to travel as required

Nice To Haves

Experience selling Emergency Communication Devices (ECD) or related technologies
Experience working in cross-functional environments with technical and operational teams

Responsibilities

Exceed East Coast revenue goal across new business, expansions, and renewals
Develop and execute strategic account and territory plans
Identify, target and prospect new customers while growing existing accounts
Build and maintain a healthy sales pipeline, ensuring consistent deal progression
Drive forecasting accuracy and maintain CRM hygiene using HubSpot
Leverage prospecting tools (e.g., Apollo, LinkedIn) to identify, engage and develop new pipeline opportunities
Collaborate with existing channel partners to drive joint opportunities
Partner cross-functionally with production, manufacturing, service, engineering, marketing, finance, and operations
Represent Knightscope at customer meetings, industry events, and trade shows
Travel as needed to support customer engagement and business development activities