Director of Campus Operations

Herzing Brand•Kenosha, WI

2d•$126,000 - $171,000

About The Position

The Director of Campus Operations (DOCO) is the leader of campus operations, and as such, promotes a positive environment for all employees and students while aligning with university standards and expectations. This position, in conjunction with program and university leadership, is responsible for the hiring, development, and performance management of assigned personnel. The DOCO monitors and meets budgetary goals for instructional cost, student retention, and student and employee satisfaction at the campus level. The DOCO represents and promotes the campus in the community through strategic initiatives and partnerships. This position promotes a belief in potential for all people and works diligently to help the members of the campus and students achieve successful outcomes. The DOCO is responsible for monitoring and supporting the student population within the campus program areas. This means that this position works collaboratively with campus leadership and functional leaders to ensure student support and satisfaction through the analysis of student retention, student needs, programmatic standards, student learning outcomes, and faculty support and development. The DOCO may delegate duties to programmatic or department leaders, but ultimately is responsible for the quality and execution of all campus initiatives in assigned areas. Finally, the DOCO is responsible for continuous improvement of the campus through collaboration with functional leadership and university personnel. This can be achieved through many methods, but typically means that this position is actively engaged in the development and maintenance of the campus strategic priorities and collecting data for purposes of analyzing program and campus performance. Most importantly, the DOCO ensures that campus personnel in areas of direct oversight actively participate with university committees and constituents and holds those individuals accountable for local execution of strategic priorities and alignment with university initiatives. The DOCO will also support local initiatives such as the Program Advisory Boards and ensure system expectations for the documentation of meetings and initiatives are upheld. This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require other or different tasks be performed as needed or when circumstances change. E xpectations There are seven general areas which the Director of Campus Operations must excel in to meet the expectations of the role. Strategic Alignment Promotes and Maintains a Positive Learning Environment and Campus Culture Accurately and Completely Fulfills Administrative Responsibilities Contributes to the Improvement of Curriculum and Instruction Continuous Improvement Communication Development of Campus Capacity

Requirements

Master’s degree from a regionally accredited institution
Two years of educational management experience
Three years of Higher Education or Adult Learning experience

Nice To Haves

Doctorate degree from a regionally accredited institution
Prior leadership experience with pre-licensure professional healthcare programs
At least 10 years of academic or operational experience
Five years of professional experience in serving adult-learners
Two years of experience in campus operations management
Three yeas of experience or more in one of the following areas in Higher Education; teaching, student services, and/or accreditation

Responsibilities

leader of campus operations
promotes a positive environment for all employees and students while aligning with university standards and expectations
responsible for the hiring, development, and performance management of assigned personnel
monitors and meets budgetary goals for instructional cost, student retention, and student and employee satisfaction at the campus level
represents and promotes the campus in the community through strategic initiatives and partnerships
responsible for monitoring and supporting the student population within the campus program areas
works collaboratively with campus leadership and functional leaders to ensure student support and satisfaction through the analysis of student retention, student needs, programmatic standards, student learning outcomes, and faculty support and development
responsible for continuous improvement of the campus through collaboration with functional leadership and university personnel
actively engaged in the development and maintenance of the campus strategic priorities and collecting data for purposes of analyzing program and campus performance
ensures that campus personnel in areas of direct oversight actively participate with university committees and constituents and holds those individuals accountable for local execution of strategic priorities and alignment with university initiatives
support local initiatives such as the Program Advisory Boards and ensure system expectations for the documentation of meetings and initiatives are upheld