Director of Business Travel

AccorHotel • Austin, TX

2d

About The Position

Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:
As part of the Travel Industry Sales team, you will make clients feel valued and assist in creating memorable guest experiences.
Actively solicits new accounts to meet/exceed goals through telephone sales calls, outside sales calls, site inspections and written communication.
Maintain existing relationships with key account contacts by communicating on a routine basis.
Prospect local corporate accounts and develop strategies to increase business travel revenues.
Work closely with hotel departments to help facilitate services agreed upon by sales office. Communicate both verbally and in writing to provide clear direction.
Mains positive relationships with all guests, vendors, colleagues and global sales network
Mains account, contact, activity and business details within Opera S&C according to Fairmont standards
Ensures delivery of expected guest service through follow up and coordination with other hotel departments
Participate in daily meetings, site inspections, training.
Attend trade shows, local events and travel pertinent to the position.
Execute marketing programs and promotions as needed
Manages the Business Travel Sales Manager and Coordinator

Requirements

• Understands the overall market, competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Highly responsible & reliable
• Able to self-manage and take ownership of assigned tasks
• Eye for detail and highly organized
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Experience with Opera OSEM preferred
• Experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year of experience in sales and marketing or related professional area.

Responsibilities

• Solicit new accounts
• Maintain existing relationships with key account contacts
• Prospect local corporate accounts and develop strategies to increase business travel revenues
• Work closely with hotel departments to help facilitate services agreed upon by sales office
• Maintain positive relationships with all guests, vendors, colleagues and global sales network
• Maintain account, contact, activity and business details within Opera S&C according to Fairmont standards
• Ensure delivery of expected guest service through follow up and coordination with other hotel departments
• Participate in daily meetings, site inspections, training
• Attend trade shows, local events and travel pertinent to the position
• Execute marketing programs and promotions as needed
• Manage the Business Travel Sales Manager and Coordinator

Benefits

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees