Director of Business Intelligence & Analytics Enablement

Blue Cross Blue Shield of Massachusetts•Boston, MA

About The Position

About the Role: We are seeking a highly influential and business-savvy leader to serve as a Director of Business Intelligence & Analytics Enablement. This individual will act as the primary strategic & executive partner of analytics leaders in the organization for their data & technology needs. Your mission is to embed deeply within the business, translating its strategic goals and pressing challenges into a clear, high-impact roadmap of portfolio initiatives. This role is eligible for our Flex Persona for candidates local to our Boston, MA. Your Day to Day: Own and execute the strategic roadmap for the enterprise Business Intelligence platform, ensuring it is a scalable, reliable, and user-friendly tool for the entire organization. Develop and execute an analytics strategy and roadmap that is co-created with your business partners and directly aligned with their objectives. Drive the identification, prioritization, and governance of a portfolio of strategic data and analytics initiatives, from conception through to value realization. Foster a culture of data literacy and data-driven decision-making across the organization by demonstrating the art of the possible and articulating the value of data assets. Establish and manage a robust framework for measuring the business impact and ROI of all data and analytics investments. We’re Looking For: Platform & Technology Ownership Act as the ultimate owner and product manager for the enterprise BI platform(s) (e.g., Tableau, Cognos, SAS). Manage the platform's lifecycle, including strategic planning, vendor relationships, license management, upgrades, and budget. Oversee the platform's technical administration, ensuring high availability, optimal performance, robust security, and effective governance. Develop a library of certified data sources, in partnership with data engineering teams, to provide users with a trusted and easy-to-use starting point for analysis. Owns product management, engineering, program management, quality assurance, technical & solutions architecture, technical operations, budget and resource management functions for key business application and/or large-scale technology platforms Business Partnership & Stakeholder Engagement Build and maintain strong, collaborative relationships with leaders across all business functions (e.g., Actuarial, PMI, Finance, Digital, HMM, Sales). Serve as a trusted advisor to the business, translating complex business challenges into actionable data and analytics use cases. Lead cross-functional teams to design and implement innovative data, BI & analytic solutions that address critical business questions. Lead the discovery and requirements-gathering process for all new analytics initiatives, ensuring every project begins with a clear business problem and defined success metrics. Execution & Delivery Own and manage the analytics portfolio for your business domain, leading a transparent, value-based prioritization process in partnership with business stakeholders. Serve as the single point of accountability for the delivery of all data & analytics products and insights that is tightly aligned with the strategic priorities of your business partners. Provide program oversight for the execution of strategic initiatives, ensuring effective project management, risk mitigation, and timely delivery. Work closely with data engineering, architecture, and analytics delivery teams to ensure the solutions they build are fit-for-purpose and meet business requirements.

Requirements

12+ years of experience in a combination of strategy, delivery, program management, or business-facing data and analytics roles.
Bachelor’s degree in Computer Science, Information Systems, Business, Management, or a related field.
Deep, hands-on administrative and architectural experience with major enterprise BI platforms (like Tableau, IBM Cognos).
Experience building data & integration solutions such as EDW, Operational Data Stores, NOSQL Databases, ETL & ELT and caching
Exceptional executive presence, communication, and storytelling skills
Strong business acumen and the ability to quickly understand and analyze different business functions and their data needs.
Demonstrated experience in portfolio and program management, with a history of successfully leading large-scale, cross-functional initiatives.
Excellent facilitation and stakeholder management skills, with a talent for building consensus among diverse groups.

Responsibilities

Own and execute the strategic roadmap for the enterprise Business Intelligence platform, ensuring it is a scalable, reliable, and user-friendly tool for the entire organization.
Develop and execute an analytics strategy and roadmap that is co-created with your business partners and directly aligned with their objectives.
Drive the identification, prioritization, and governance of a portfolio of strategic data and analytics initiatives, from conception through to value realization.
Foster a culture of data literacy and data-driven decision-making across the organization by demonstrating the art of the possible and articulating the value of data assets.
Establish and manage a robust framework for measuring the business impact and ROI of all data and analytics investments.
Act as the ultimate owner and product manager for the enterprise BI platform(s) (e.g., Tableau, Cognos, SAS).
Manage the platform's lifecycle, including strategic planning, vendor relationships, license management, upgrades, and budget.
Oversee the platform's technical administration, ensuring high availability, optimal performance, robust security, and effective governance.
Develop a library of certified data sources, in partnership with data engineering teams, to provide users with a trusted and easy-to-use starting point for analysis.
Owns product management, engineering, program management, quality assurance, technical & solutions architecture, technical operations, budget and resource management functions for key business application and/or large-scale technology platforms
Build and maintain strong, collaborative relationships with leaders across all business functions (e.g., Actuarial, PMI, Finance, Digital, HMM, Sales).
Serve as a trusted advisor to the business, translating complex business challenges into actionable data and analytics use cases.
Lead cross-functional teams to design and implement innovative data, BI & analytic solutions that address critical business questions.
Lead the discovery and requirements-gathering process for all new analytics initiatives, ensuring every project begins with a clear business problem and defined success metrics.
Own and manage the analytics portfolio for your business domain, leading a transparent, value-based prioritization process in partnership with business stakeholders.
Serve as the single point of accountability for the delivery of all data & analytics products and insights that is tightly aligned with the strategic priorities of your business partners.
Provide program oversight for the execution of strategic initiatives, ensuring effective project management, risk mitigation, and timely delivery.
Work closely with data engineering, architecture, and analytics delivery teams to ensure the solutions they build are fit-for-purpose and meet business requirements.