Director of Banquets - Indiana Convention Center

Sodexo Live! (Salary)•Indianapolis, IN

8d•Onsite

About The Position

The Director of Banquets is responsible for overseeing all banquet operations within the Indiana Convention Center. This role involves managing banquet events from planning through execution, ensuring exceptional service, and coordinating with various departments to provide a seamless guest experience. The Director of Banquets will lead a team, develop strategies for event success, and maintain high standards of service and operational efficiency.

Requirements

4-6 years of experience in banquet management or event planning, with at least 2 years in a leadership role.
Proven track record of successfully planning, executing, and managing a variety of events, including corporate functions, large conventions, and social gatherings
Strong leadership abilities with experience in managing and motivating a team of banquet staff, including servers, bartenders, and setup personnel.
Excellent organizational and multitasking skills, with the ability to manage multiple events and priorities simultaneously.
Exceptional verbal and written communication skills, with the ability to effectively interact with clients, staff, and vendors.
High level of customer service and interpersonal skills, with a focus on creating a positive guest experience and resolving issues promptly.
Strong financial management skills, including budgeting, cost control, and financial reporting.
Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly quartered environment.
Hours may be extended or irregular to include nights, weekends, and holidays.

Responsibilities

Oversee the planning, coordination, and execution of all banquet and event functions, including weddings, corporate events, and social gatherings.
Collaborate with clients to understand their needs and preferences, ensuring their vision is realized.
Provide leadership and coaching to the banquet management team.
Develop and manage event timelines, ensuring all aspects are executed on schedule.
Ensure all banquet setups, including room layouts, table settings, and audio-visual equipment, meet client specifications and convention center standards.
Monitor and manage inventory, ensuring adequate supplies for all events and minimizing waste.
Develop and manage the banquet budget, including labor, supplies, and other expenses.
Prepare and present financial reports, including profitability and cost analysis for events