Director of Adventure & Activities

Enchantment Group Management Company LLC•Sedona, AZ

15h

About The Position

Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you! At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us! How you will enjoy your day: Oversee and manage the Trail House Activities, Artist Cottage, Camp Coyote, tennis, racket sports, 3rd party partnerships, Dark Sky, TH talks and nocturnal activities (dark sky, talks, games) and holiday programming etc. Develops and implements programs, projects, special events and activities designed to increase revenue and enhance guests’ experience.

Requirements

Bachelor’s degree from four-year College or university or equivalent experience.
Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease.
Computer skills required.
Strong team member relations skills.
Must be certified in CPR/ First Aid for children & infants.
Safety sensitive position.

Nice To Haves

Prior hotel/resort activities or fitness experience preferred.
General background in recreation and child development helpful.
Knowledge of hotel operations and activities beneficial.

Responsibilities

Supervise all Trail House, Artist Cottage, and activities departments to ensure compliance with the resorts’ leadership objectives, policies and procedures
Evaluate and create new programming as needed
Partner with Mii amo to attract guest to TH and Artist Cottage or any other activities.
Ensure that the department’s profitability objectives are met or exceeded.
Supervise all training programs in accordance with the product description
Know all safety and emergency procedures for guests/team members and how to act upon them
Understand accident reporting and prevention policies
Implement ongoing training programs for guide knowledge, safety and guest relations
Interview, hire, review performance and handle personnel disciplinary actions as necessary
Interact with fellow managers for ideas for resort activities and promotion of the programs and activities
Ensure proper procedures of cash handling & payment for services received are being followed
Responsible for scheduling all events to optimize adventure bookings.
Ability to work with the Sales Department to develop special activities for group participation to maximize additional revenues for the resort and to enhance the guests’ experience
Coordinate all indoor and outdoor activities for all ages of the resorts guests and ability to interact with guests during the day
Create special programming
Facilitate and confirm any private activities requests from guests or groups
Create, implement and maintain the Children’s Program within the resorts standards and comply with all legal issues
Overall responsibility for supplies related to activities programs
Responsible for Tennis, Hike & Bike, and Camp Coyote payroll and invoicing of all contractors
Oversees relationship with the US Forest Service and reporting requirements connected to the resort’s permit.
Oversees Grand Canyon relationship, ensure compliance with National Park regulations and reporting.
Oversees contributions to the Boynton Canyon Preservation Fund and facilitating where and how those funds are utilized.
Prepare budgets and monitor expenses for department
Other duties as assigned