Director National Accounts (49856)

Welbilt

8d • Remote

About The Position

The Director of Chain Solutions for Carpigiani, a Welbilt brand, will lead the development, management, and growth of strategic foodservice chain accounts (100+ locations). This is an individual contributor position. This role is responsible for both acquiring new accounts and managing existing relationships to ensure long-term success. The ideal candidate is a results-driven sales leader with deep knowledge of the foodservice equipment industry, culinary or food science experience, and a proven ability to deliver growth through strategic account planning and execution. Reporting directly to the Vice President of Chain Solutions, this full-time remote position will be tied to our brand headquarters in High Point, North Carolina and will require frequent travel.

Requirements

• Education & Experience Requirements: Bachelor’s degree in Business, Marketing, or related field; culinary or food science experience preferred.
• 10+ years of experience in the foodservice equipment industry, with at least 5 years’ experience working with foodservice chain accounts.
• Skills & Abilities Strong relationship-building skills with senior-level customer contacts.
• Ability to lead cross-functional initiatives and influence stakeholders.
• Exceptional written and verbal communication skills.
• Highly organized with strong time-management and prioritization skills.
• Self-motivated and adaptable in a fast-paced, entrepreneurial environment.
• Comfortable managing multiple tasks with minimal supervision.
• Ability to travel a minimum of 50%, but up to 75%, dependent on business needs. Travel will be primarily domestic in the US or Canada.
• Experience presenting equipment, operations, and procurement teams.
• Team-oriented mindset with strong problem-solving capabilities.
• Strong command of Microsoft Office Suite, with emphasis on Excel for business analytics and reporting.
• Must have valid driver’s license and passport.

Nice To Haves

• culinary or food science experience preferred.

Responsibilities

• Strategic Account Leadership: Serve as the primary relationship owner for both new and existing foodservice chain accounts. Ensure alignment with customer priorities and their long-term business objectives. Negotiate contracts, pricing, and program agreements that drive mutual value. Maintain and grow relationships post-acquisition to ensure retention and satisfaction. Ensure compliance with contractual obligations and industry regulations. Identify and mitigate risks associated with account operations and service delivery.
• Sales and Revenue Growth: Achieve sales targets through effective customer engagement, forecasting, and cross-functional collaboration. Identify opportunities for product expansion, menu innovation, and operational improvements. Partner with client departments, including marketing, R&D, service, and supply chain, to deliver customized solutions. Define and monitor key performance indicators (KPIs) for account growth, retention, and customer satisfaction. Regularly report performance metrics to leadership. Contribute to annual budgeting and forecasting processes for the Sales department, ensuring alignment with revenue goals and cost management strategies
• Market and Industry Insights: Stay current on foodservice industry trends, competitive landscape, and customer dynamics. Provide insights and recommendations to company senior leadership to shape overall sales strategy. Utilize CRM and analytics platforms to manage account pipelines, track engagement, and identify growth opportunities.
• Internal Collaboration and Leadership Collaborate across departments to ensure seamless execution of client programs. Mentor junior team members and contribute to a culture of excellence.
• Other Duties Perform other duties as assigned.

Benefits

• Employer sponsored benefits: • Employee group term life insurance and AD&D • Short -term and long-term disability • Company HSA contribution for HDHP • Employee assistance program • Financial wellness services • Travel assistance • Annual discretionary 401k bonus • 10 paid holidays • Paid time off • Annual PPE reimbursement program
• Voluntary benefit offerings: • Medical insurance (PPO and HDHP with HSA) • Prescription benefits • Dental insurance • Vision benefits • Medical and dependent care flexible spending accounts • Additional voluntary life insurance and AD&D, including dependent coverage • Supplemental plans (Critical illness, accident insurance, hospital indemnity) • Group legal coverage and identity theft protection • 401k program with a company match

What This Job Offers

• Job Type: Full-time
• Career Level: Director