Director, M&A Integration, Enterprise Software Services

GE HEALTHCARE

6d • $164,000 - $246,000

About The Position

Solutions for Enterprise Imaging (SEI) is looking for an experienced integration leader to own the end-to-end integration of enterprise software professional services (delivery), customer support, and customer success for a strategic acquisition. This role, reporting into the Chief Transformation and Services Officer, is responsible for translating the acquisition value drivers into actionable integration plans across people & culture, processes, tools & technologies, establishing and executing a robust change management program, and creating an operating model transformation playbook. This is a high-impact role for an individual who thrives in a fast-paced, complex, matrix environment and brings a proven track record of driving integration, program management and strategic execution for an enterprise software business.

Requirements

• Bachelor’s or master’s degree in operations, business, or equivalent; MBA preferred.
• 8-12+ years of relevant experience with a proven track record leading enterprise software services & support operations, successfully driving cross-functional programs, lean initiatives, lifecycle management, change management, and operational efficiency improvements.
• Strong understanding of SaaS, enterprise software delivery models with relevant post-merger integration experience being a big plus.
• Experience with quote to invoice software sales and services processes and operations, including subscriptions and maintenance renewals.
• Influential leadership style with proven ability to build trust, motivate colleagues and senior leaders.
• Strong planning, prioritizing, reporting, problem solving and analytical capabilities.
• Excellent verbal and written communication skills, executive-level presentation experience.
• Strong interpersonal and leadership abilities.
• Attention to detail and a concern for quality.

Nice To Haves

• MBA preferred.
• Strong understanding of SaaS, enterprise software delivery models with relevant post-merger integration experience being a big plus.

Responsibilities

• Own the integration workstream for all aspects of professional services, support, customer success, and operating model transformation.
• Translate deal value drivers into a clear integration strategy, milestones, outcomes, and KPIs.
• Lead integration planning and day-to-day execution of program tasks across all sub workstreams – people, process, tools & technologies – resolving roadblocks and organizational interdependencies.
• Lead harmonization of tools, technologies, and processes, including quality management.
• Identify and anticipate risks, develop and implement mitigation plans, and effectively address issues as they come up.
• Structure an effective change management program with external support and track execution and effectiveness throughout the integration.
• Manage integration program scope, budget, metrics, timeline, stakeholder communications and periodic progress reporting at various levels of the organization, including leadership and executives.

Benefits

• GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees