Director, Learning & Development
About The Position
We are seeking a Director of High Potential (HiPo) Leadership Development to accelerate Mastercard's enterprise leadership pipeline by reimagining how we identify, develop, and prepare HiPo Directors, Vice Presidents, and Senior Vice Presidents for critical roles. In this position, you will design and deliver impactful development experiences that fuel business performance and support succession needs. The ideal candidate is a strategic, data-informed, and outcome-focused talent leader with experience shaping leadership development for executive-ready talent. You bring strong business acumen, a global mindset, and the ability to work across stakeholder groups to translate talent strategy into enterprise impact. This role reports to the Head of Leadership Development.
Requirements
- Proven experience in leadership development and talent management, with emphasis on enhancing HiPo and enterprise-level talent strategies.
- Strong strategic thinking, project management, and global program delivery skills.
- Proven thought leader, with track record of writing, speaking, and/or consulting on talent trends.
- Demonstrated ability to influence and advise senior leaders across a matrixed organization.
- Experience aligning development with performance, potential, and succession planning.
- Skilled in managing external vendors and translating insights into program improvements.
- Excellent facilitation, communication, and storytelling skills across formats and audiences.
- Collaborative and results-driven, with a track record of delivering measurable talent impact.
- Passion for enabling leadership growth and shaping the future of the organization.
Responsibilities
- Serve as the enterprise thought leader on HiPo Leadership Development
- Align HiPo development with enterprise talent and succession strategies by partnering with business leaders, People Business Partners, and Talent Consultants.
- Serve as a strategic advisor on pipeline health, development readiness, and targeted talent interventions.
- Design and deliver growth-accelerating experiences for HiPos, including identification and assessments, sponsorship, coaching, and cohort-based learning experiences.
- Promote participation in HiPo programs by developing clear nomination criteria, engaging communication campaigns, and regionally tailored delivery strategies that make global development locally relevant.
- Expand development offerings to other strategic employee segments, including Aspiring People Leaders, Dual People Leaders, and Project Managers.
- Support the enterprise-wide learning strategy to build core professional skills for HiPo and other talents-such as communication, collaboration, and critical thinking-through scalable programs and tools.
- Implement outcome-based metrics to track individual progression, pipeline health, and business impact.
- Craft compelling, data-driven narratives to communicate program value to senior stakeholders.
- Stay current on industry trends and integrate best practices into program design and delivery.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Credit Intermediation and Related Activities
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
