Director, Lead Generation & Sales Operations

OSR HOLDING COMPANY LLCChicago, IL
2d

About The Position

As the Director, Lead Generation & Sales Operations, you will architect and lead the systems, processes, and tools that will drive OSR’s next phase of growth. You will own the development of our lead generation engine, ensure sales pipeline visibility through standardized Salesforce adoption, and partner cross-functionally to maximize both revenue growth and operational efficiency. The Director will not only design but directly execute the framework for identifying, nurturing, and converting high-potential leads while also setting the cadence, milestones, and training standards for the Business Development team. Additionally, this role will analyze business capacity cycles and partner with Finance to design pricing strategies that improve margin performance and overhead utilization. This is a highly visible, impact-oriented role suited for an analytical, process-driven leader who thrives at the intersection of strategy, technology, and sales enablement.

Requirements

  • 8-10+ years of progressive experience in sales operations, marketing operations, or business development leadership roles.
  • Proven expertise in building and managing lead generation systems and CRM/email campaign tools.
  • Deep experience with Salesforce, including driving standardization and adoption across large teams.
  • Familiarity with CoStar or similar market intelligence platforms strongly preferred.
  • Strong analytical skills with a track record of using data to drive strategic decision-making.
  • Demonstrated success in partnering with Finance and Operations on pricing, margin, or capacity optimization initiatives.
  • Exceptional organizational and communication skills with the ability to influence and lead cross-functional stakeholders.

Nice To Haves

  • Familiarity with CoStar or similar market intelligence platforms strongly preferred.

Responsibilities

  • Lead Generation Strategy & Execution:
  • CRM & Sales Operations Leadership:
  • Pre‑Qualification & Relationship Coordination:
  • Process & Capacity Optimization:
  • Cross-Functional Partnership & Enablement:
  • Additional Responsibilities:
  • Perform additional duties and responsibilities as assigned

Benefits

  • Flexible Work Environment
  • Unlimited PTO + Paid Holidays
  • Technology Package
  • Medical Benefits - Partial Contribution:
  • Medical Insurance: Aetna (EPO, PPO, & PPO HSA)
  • Dental Insurance: Aetna (PPO)
  • Vision Insurance: Guardian Insurance
  • Retirement:
  • 401k with up to 4% company match - after 1 year of continuous employment and 1000 hours worked
  • Non-Contributory Benefits - Employer Paid:
  • Life Insurance
  • Accidental Death & Dismemberment (AD&D)
  • Short Term Disability (STD)
  • Long Term Disability (LTD)
  • Quarterly Interactive Employee Events
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