Director, IT

CircleBoston, MA
1dRemote

About The Position

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com. What you’ll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder. What you’ll be responsible for: As a Director of IT reporting directly to the CIO, you will serve as a strategic individual contributor responsible for driving alignment between the IT function and key partners across Security, Talent, and other cross-functional teams. You’ll lead high-impact initiatives that require a deep understanding of enterprise infrastructure, automation, and internal service delivery. This role is a bridge between IT leadership and the broader organization — translating business needs into scalable technology solutions and advocating for IT priorities in company-wide discussions. Your work will shape how IT enables innovation, operational excellence, and employee experience at scale.

Requirements

  • Proven experience in IT leadership roles, including strategic stakeholder engagement across departments.
  • Deep understanding of IT and Security systems architecture, automation frameworks, and enterprise SaaS environments.
  • Strong cross-functional collaboration skills, with a track record of building alignment across technical and non-technical teams.
  • Familiarity with AI and its application to IT support, service management, and internal workflows.
  • Experience with ITSM platforms (e.g., ServiceNow), MDM tools (e.g., Iru), and identity solutions (e.g., Okta).
  • Strong written and verbal communication skills, with the ability to influence at the leadership level.
  • Background working in regulated or security-conscious environments.

Nice To Haves

  • Hands-on scripting or engineering experience (e.g., Python, PowerShell, API integrations).
  • Experience supporting hybrid or remote-first global organizations.
  • Familiarity with Talent and People Ops systems and how they integrate into the broader IT ecosystem.

Responsibilities

  • Act as a strategic liaison between IT, Security, Talent, and other departments to ensure alignment on infrastructure, tools, and service delivery.
  • Represent the IT function in cross-functional planning sessions and steer conversations around technology needs and roadmaps.
  • Lead key automation and systems integration initiatives that reduce manual effort and improve user experience.
  • Leverage AI and modern tooling to optimize IT workflows and enhance support capabilities.
  • Identify opportunities for operational improvement and influence technology decisions across the company.
  • Guide build vs. buy decisions for internal tools and architecture across multiple departments.
  • Collaborate closely with the CIO and IT leadership team on department strategy, metrics, and prioritization of work.
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