Director, IT Infrastructure

Repligen Corporation•Waltham, MA

39d

About The Position

Repligen is seeking a hands-on, strategic Director of IT & OT Infrastructure to lead the design, implementation, and ongoing optimization of our global technology infrastructure. This role partners closely with business and IT stakeholders to build an infrastructure roadmap aligned to business strategy, while overseeing internal teams, MSPs, and vendors to ensure high-quality, secure, and reliable services. You will lead and develop a high-performing team, drive continuous improvement, and ensure our infrastructure meets the needs of a fast-growing, globally distributed Life Sciences organization.

Requirements

10+ years of progressively responsible experience in IT Infrastructure leadership.
Broad technical background covering infrastructure, network, storage, cloud, data center, and virtualization technologies.
Deep knowledge in network and server security; FortiOS and Nutanix highly desirable.
Strong understanding of ITIL processes (incident, problem, change management).
Demonstrated success delivering high-quality customer service, including at the executive level.
Expert knowledge of: LAN/WAN, DNS, Active Directory
Data center operations
Server setup/configuration/administration
Virtualization technologies
Experience managing GxP and SOX-compliant systems (Life Sciences preferred).
Strong vendor management and contract negotiation experience.
Proven ability to build, lead, and develop high-performing technical teams.
Strong critical thinking, problem-solving, and communication skills.
Bachelor's degree in Computer Science, Management Information Systems, or related field.

Nice To Haves

Relevant technical certifications preferred.

Responsibilities

Develop and maintain the global IT/OT infrastructure architecture aligned to business goals and Life Sciences regulatory requirements.
Evaluate people, processes, and technologies to ensure an optimal global infrastructure strategy.
Plan and lead infrastructure design, upgrades, scalability, and modernization efforts.
Provide Tier 2+ technical leadership for incident and problem resolution.
Oversee network, cloud, server, data center, storage, telecommunications, industrial control systems, and mobile device management environments.
Ensure continuous monitoring, performance optimization, and documentation standards.
Drive GxP-compliant infrastructure planning, capacity management, and validation practices.
Manage MSPs, vendors, and partners to ensure SLA-driven service delivery.
Lead vendor contract negotiations and performance governance.
Manage infrastructure budgets and investment business cases to support new technologies and lifecycle management.
Assess infrastructure risks and implement technologies/processes to mitigate them.
Ensure compliance with cybersecurity requirements, SOX/GxP standards, and ITIL processes.
Maintain reliable, repeatable processes for change, patching, provisioning, and validation.
Research and recommend new technologies that enable innovation, efficiency, or cost optimization.
Lead infrastructure projects, including new capabilities, site expansions, and facility moves.
Implement enhancements that improve reliability, performance, and user experience.