Director, ISV Partnerships

Braze•Austin, TX

18d

About The Position

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

Requirements

7+ years of experience in technology partnerships or ecosystem leadership, ideally within a SaaS, MarTech, or data platform environment
You bring a balance of commercial (or go-to-market) and technical experience, such as a degree in Computer Science or Engineering, or career experience in a technical role
Proven experience building and scaling ISV or Technology Partner programs with measurable commercial and strategic impact
A systems thinker who can connect the dots between Product, Partner, and GTM teams to drive mutual value
Strong executive presence and relationship gravitas, able to engage credibly with senior stakeholders at both emerging and established technology companies
Comfortable operating in ambiguity and growth environments, with a track record of introducing structure and clarity without slowing innovation

Responsibilities

Define and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable plan for partner selection, growth, and success
Establish Braze as a leader in the technology ecosystem through presence at industry events and active engagement with existing and prospective technology partners
Drive commercial impact by aligning with the Commercial Partnerships team to support the ability for ISV partnerships to influence and source measurable revenue
Strengthen cross-functional alignment with Product, Engineering, and CX to ensure ISV integrations enhance customer value, accelerate product adoption and support retention
Lead and develop the ISV Partnerships team (currently three Partner Technical Managers), providing structure, mentorship, and accountability
Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimized partner listings and documentation
Maintain and report on KPIs including number of new partners, time-to-integration and integration utilization/efficacy
Foster innovation by staying ahead of MarTech trends and identifying opportunities to build integrations with technologies that strengthen the Braze market position
Support the creation of joint marketing narratives and tri-party initiatives that highlight the Braze technology partner ecosystem and showcase customer outcomes driven by integrations

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®