Director, Internal Communications
About The Position
This role defines the enterprise internal narrative, ensures consistency across channels and regions, and partners closely with senior leadership, HR, and business leaders to support culture, engagement, and change. In addition to strategic leadership, this role oversees the execution of employee engagement communications—including internal platforms, editorial quality, and storytelling—ensuring high standards, strong governance, and measurable impact. The Director balances big-picture strategy with hands-on oversight, enabling a connected, informed, and engaged workforce. IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products. This role is part of our Corporate Communications organization, supporting enterprise‑wide communication strategy, governance, and leadership engagement to strengthen understanding, clarity, and connection across our global workforce. The Director of Internal Communications role is based in New York, NY (hybrid). Be part of a strategic, collaborative, and high‑impact team where together we can achieve excellence and make a real difference. Your potential is our inspiration.
Requirements
- Bachelor’s degree or above, ideally in Journalism, Communications, Public Relations, English, or a related field.
- Extensive experience in internal communications, employee engagement, or corporate communications in a global, matrixed company.
- Ability to work hands‑on—drafting content, managing platforms, and addressing rapid-turn requests with accuracy and speed.
- Proven capability to balance strategic leadership with flawless day‑to‑day execution.
- Experience advising and partnering with senior executives and C‑suite leaders.
- Exceptional writing, storytelling, editing, and content judgment skills across formats and time horizons.
- Strong understanding of change communications and employee engagement drivers.
- Experience building governance, frameworks, and processes that elevate communication quality and consistency.
- Ability to influence, align, and enable cross‑functional contributors without direct reporting authority.
Nice To Haves
- Experience leading communications during major transformation or organizational change.
- Background in implementing enterprise communication platforms or developing communication governance models.
- Strong capability building, including developing toolkits, playbooks, and communication standards.
Responsibilities
- Define and lead IFF’s global internal communications strategy aligned with enterprise priorities and culture.
- Establish the enterprise internal narrative, messaging frameworks, and editorial standards for clarity and consistency.
- Translate complex strategy, transformation, and change initiatives into clear, relevant employee communications.
- Execute day‑to‑day communications—drafting content, handling quick‑turn requests, and publishing timely updates across platforms.
- Write, edit, and publish stories, announcements, and leadership messages with strong editorial judgment.
- Partner with executive leadership and the VP of Corporate Communications to shape CEO and enterprise‑level messaging.
- Lead employee engagement communications and convert insights (surveys, feedback) into targeted, sustained communication plans.
- Own internal communication channels, governance, and standards; develop templates, playbooks, and self‑service guidance.
- Define communications success metrics and use insights to continually refine content, channels, and strategy.
Benefits
- Competitive compensation and performance‑based incentives.
- Comprehensive medical, dental, and vision benefits.
- 401(k) with company match.
- Hybrid work flexibility with on‑site collaboration in NYC.
- Global career development opportunities and access to world‑class learning.
- Purpose‑driven culture committed to innovation, sustainability, and employee wellbeing.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
