Director, Inside Sales

Velocity Clinical Research, Inc. • Durham, NC

2d

About The Position

At Velocity, we are seeking a Director of Inside Sales who will lead the development and execution of thoughtful, effective inside sales strategies to identify, qualify, and cultivate partnerships with CROs, pharmaceutical companies, and biotech organizations, working closely with field sales, site leadership, and cross‑functional teams to ensure a clear and consistent experience for potential partners. Success in this role requires strong communication, industry knowledge, and comfort taking ownership of pipeline development, reporting, and CRM management, as well as a commitment to living our core values:
Collaborate, by working openly and respectfully with colleagues
Inspire Change, by seeking better ways to reach and support partners
Care, by prioritizing people and relationships
Do the Right Thing, by acting with integrity in every interaction
Job Summary
The Director of Inside Sales is a strategic and results-driven leader responsible for generating and fostering lead generation that turns into new revenue. This is an exciting opportunity to be at the forefront of medicine, driving partnerships that accelerate clinical research and improve patient outcomes.
This role focuses on developing and executing inside sales strategies to identify, qualify, and convert opportunities into long-term partnerships with Clinical Research Organizations (CROs), pharmaceutical companies, and biotech organizations. The Director will collaborate closely with site management teams and cross-functional departments to ensure seamless execution and client satisfaction.
The ideal candidate thrives in a fast-paced, metrics-driven environment and brings a hunter’s mindset to inside sales. They:
Operate with a strong sense of urgency — driving quick, decisive action to capture opportunities.
Are highly competitive — motivated by achieving and exceeding goals.
Collaborate effectively partnering with site management and cross-functional teams to deliver value.
Are self-motivated and proactive — taking ownership of pipeline development and success

Requirements

• Proven success in inside sales within the clinical research industry.
• Strong understanding of CROs, sponsors, and the drug development process.
• Excellent communication, negotiation, and presentation skills.
• Ability to develop and execute strategic inside sales plans.
• Proficiency with Microsoft Office and Salesforce CRM.
• Track record of meeting or exceeding sales quotas.
• Bachelor’s degree in business, life sciences, or related discipline (or equivalent experience) preferred.
• Minimum of 3+ years of inside sales experience.

Responsibilities

• Develop and implement a comprehensive inside sales strategy aligned with company objectives.
• Drive lead generation, qualification, and conversion through proactive outreach and relationship building.
• Collaborate with field-based sales teams to ensure alignment and client success.
• Monitor sales metrics, pipeline health, and performance; provide regular reporting to leadership.
• Utilize CRM tools (Salesforce) to manage leads, track progress, and optimize workflows.
• Identify market trends and opportunities to refine sales strategies and improve outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees