Director II Product Management (Hybrid)

American Medical AssociationChicago, IL
9dHybrid

About The Position

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago for a Director II Product Management (Hybrid) on our Publishing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office. This role represents the “Voice of the User” and “Voice of the Customer” for platform and product development within the JAMA Network digital portfolio. This role will develop and execute platform management and improvement strategy for JAMA Network, the flagship medical journal JAMA and 12 other leading peer review publications. The role will research and educate leadership on new technologies (AI and other new approaches) to support the periodical publishing business, manage platform and development vendors, ideate and develop web sites, seek investment and enhance online products, grow engagement and revenue, optimize workflows and costs, mitigate risks, and improve organizational culture and sustainability. This role also responds to the needs of external advertising, licensing, and institutional customers through support operations and new development.

Requirements

  • BA or BS required, with PMP, and Six Sigma or similar certifications preferred
  • 10+ years’ experience in developing and managing digital products: authoring requirements, generating acceptance criteria, releasing products to a wide and mature end user audience
  • 10+ years’ experience in publishing industry and/or digital education business with advanced knowledge of revenue streams and cost structures of complex publishing organizations
  • 5+ years experience in people management required; able to attract and develop talent
  • Experience with stage-gate, lean, and/or agile product development processes, representing the voice of customer, business, and user as lead ‘product owner’ within agile software development team frameworks
  • Experience leveraging wireframe and flow chart software to analyze, define, and present workflows (ie. Balsalmiq, InVision, or equivalent of Visio)
  • Proven track record in the responsibilities of driving product growth through clearly defined KPIs, data analysis and targeted online engagement marketing programs; manages vendors effectively
  • Experience leveraging analytics software to analyze, understand and drive data driven decision making (ie. Tableau, Power BI, Google Search Console, Google Analytics, Data Bricks, Snowflake, etc.)
  • A solid foundational understanding of latest digital publishing technologies including AI and mobile computing platforms, integration and development with agent-based and LLM AI foundation models, XML/XQUERY/XSLT, content management platforms, search/semantics, HTML/CSS/JavaScript
  • Demonstrable communication, leadership, and influencing skills; able to inform and influence internal and external business and technical audiences at all levels of management
  • Up to 15% travel required

Responsibilities

  • Development & Execution of Platform Product Strategy
  • Manage platform operations
  • ROI Generation & Growth in Engagement, Revenue and Cost-control
  • Staff Management
  • May include other responsibilities as assigned
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