Director Human Resources

THE Arc Northern Chesapeake Region

2d•$85,000 - $100,000

About The Position

The Director of Human Resources oversees the efficient and effective delivery of HR programs, policies, and services that support The Arc NCR’s employees. This role will focus on ensuring HR operations are guided by our organization’s values, current best practices, continuously improved to meet evolving organizational needs, and delivered with a commitment to consistency, compliance, and service excellence. The Director will work closely with the Chief Human Resources Officer to streamline processes, enhance systems, and ensure that HR functions contribute to a positive, professional, and productive work environment across all departments and programs. The Director will actively support equity and inclusion initiatives by ensuring that HR policies, processes, and practices align with The Agency’s commitment to a respectful, professional, and high-performing workplace. This position offers the opportunity to design HR systems, strengthen our culture and the employee experience, and contribute meaningfully to the mission of delivering high-quality, impactful support to the people we serve.

Requirements

Bachelor’s degree in psychology, human resources, organizational management or other related field required; advanced degree preferred.
Minimum 15 years of progressive HR leadership experience.
Proven ability to improve HR operations, implement process efficiencies, and integrate best practices into organizational systems.
Strong understanding of employment law, compliance frameworks, and employee relations strategies.
Demonstrated ability to influence at all levels of an organization and support change.
Strong business acumen, with experience in budget development, workforce analytics, and operational planning.
Exceptional communication, relationship-building, and problem-solving skills.
Commitment to fostering a workplace culture that values professionalism, mutual respect, and equitable access to opportunity.
SHRM-SCP certification required.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint) required.
Demonstrated Competency
Maryland State Employment Law and Federal Employment Law
Coordinate training issues and requirements with the Director of Training
Flexibility to meet program and agency needs.
Maintain SHRM-SCP Certification
Salaried Position