Director, HR Business Partner

West Pharmaceutical Services•Exton, PA

46d•Hybrid

About The Position

In this role, you will serve as a trusted senior HR advisor and partner to the assigned management teams (Global Supply Chain, Global Engineering and West's Integrated Systems Operating Unit(s)). You will be responsible for a wide range of HR activities, including Employee Lifecycle Management, Employee Relations, Training, Culture and Engagement, Performance Management, Compensation, and Benefits, while collaborating with teams such as Compensation, Payroll, and Talent Acquisition as needed. The successful candidate will demonstrate strong leadership and communication skills to drive organizational alignment, set priorities, and deliver results. You will also ensure that people strategies (attraction, retention, development, and skills alignment) are aligned with business needs and support effective execution.

Requirements

Bachelor's Degree in Business Administration, Human Resources or equivalent experience required
Minimum 10 years of relevant HR experience in senior leadership role (strategic and operational) required
Strong business acumen and ability to assess HR implications of business priorities
Proven leadership and collaboration skills to motivate and challenge individuals and teams
Ability to build, lead, and integrate effective people management programs within a business
Proficiency in Microsoft Office
Team player with strong interpersonal and communication skills
Demonstrated decision-making and problem-solving skills
High level of professional and ethical standards
Strong written, verbal, and presentation skills, including the ability to make quick, sound decisions
Excellent organizational skills to plan, prioritize, and achieve goals
Ability to multi-task, work under time constraints, and problem-solve effectively
Operates in a professional and sedentary office environment, with routine use of computers and phones
Must be able to work collaboratively and maintain strong working relationships across the organization

Nice To Haves

Master's Degree MBA preferred
Experience within a global organization preferred
Experience working in international, cross-functional environments
Expertise in organization development, HR, training, performance management, and talent planning
Human Resources\PHR or SHRM-CP SHRM and or PHR Upon Hire preferred

Responsibilities

Develop and execute HR solutions for assigned client groups, aligned with West's mission, vision, and enterprise objectives. Gain a strong understanding of business challenges and human capital needs to actively contribute to strategy development.
Provide leadership, direction, and expertise on complex matters including performance management, succession planning, employee relations, terminations, culture, recruitment & selection, onboarding, organization design, learning, compensation, employee engagement, and workforce planning:
Provide guidance and input on restructures, workforce planning, and succession planning.
Proactively coach, advise, and counsel on performance management issues.
Monitor employee engagement and help design programs and events that build motivation, retention, and overall talent management.
Address and resolve complex employee relations concerns, including conducting thorough and objective investigations.
Serve on committees developing employee programs, processes, and procedures, and support their implementation.
Partner with Talent Acquisition to attract and retain talent, including approval of offers.
Leverage HR analytics and technologies to improve efficiency, provide meaningful data for decision-making, and support West's growth in a dynamic industry.
Support implementation of compensation programs and annual planning in collaboration with Total Rewards. Advise leaders on compensation-related matters, ensuring alignment with company policies and market competitiveness.
Collaborate with peers across the US and globally to harmonize HR best practices.
Participate in and contribute to strategic forums, providing HR data, analytics, and guidance (e.g., annual strategic planning, workforce planning, budgeting processes).
Maintain awareness of external and internal HR trends and provide strategic solutions that add value to the business.
Continually assess HR-related business needs and provide proactive, solution-oriented consultation to client groups for both immediate and long-term requirements.
Serve as a change champion, ensuring effective communication and feedback loops to support smooth transitions.